Residential Sales Consultant

Overview

Reports To:

Sales Manager or General Manager
Status:
Full-time, Regular position
Category:
Sales

Location:

Arizona Dukes of Air - Service Experts – 6938 E Pkwy Norte, Mesa, AZ 85212

Join the team of experts and realize your true potential! Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide training, support and an opportunity for unlimited professional growth.
Become an EXPERT!

Position Summary
:
The Residential Sales Consultant is an outside sales role responsible for developing and closing residential sales and service opportunities through customer education and presentations, using traditional lead‑generation techniques as well as internal lead pipelines.

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referrals, initiating calls to generate sales.
• Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.

Our Residential Sales Consultant (RSC) are highly ambitious, results‑oriented and self‑motivated individuals. To succeed, an RSC must possess:

• High school diploma or GED; bachelor’s degree or related professional sales certifications preferred.
• Prior sales experience, preferably direct selling to consumers.
• Strong selling and business‑development skills.
• Effective communication of concepts to a variety of audiences.
• Commitment to delivering high‑quality, customer‑focused service.
• Excellent interpersonal skills and ability to understand customer concerns and translate them into business solutions.
• Valid driver’s license with an acceptable driving record.
• Consistent positive attendance record.
• Availability for flexible hours and on‑call shifts as needed.
• Physical ability to climb ladders, maneuver in attics, basements and crawl spaces to assess customer requirements and take measurements.

• Top Pay for Top Performers
  , including incentive and bonus opportunities. Our average sales professionals earn $90,000–$120,000 annually.
• Generous PTO: 19 paid days off in the first year and 24 after the second year.
• Ample advancement and career‑growth opportunities across the U.S.
• Company‑sponsored medical, dental and vision insurance programs.
• Company‑provided smartphone, tablet, uniform plan and tool replacement program.
• Internal Training Academy to enhance your skills.
• Best‑in‑class 401(k) retirement savings plan with company matching.
• Company‑paid life insurance and optional short‑term/long‑term disability insurance.
• Supplemental benefits such as legal advice, pet insurance and health advocacy programs.

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.