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General Management

Director of Call Center Operations

Job in Mesa, Maricopa County, Arizona, 85201, USA
Listing for: AT&T
Full Time position
Listed on 2026-01-14
Job specializations:
  • Management
    General Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 155400 - 233200 USD Yearly USD 155400.00 233200.00 YEAR
Job Description & How to Apply Below
A leading telecommunications company is looking for a Call Center General Manager in Mesa, AZ. This role includes managing daily operations for a large consumer call center, fostering employee engagement, and ensuring compliance with regulations. Ideal candidates should have over 10 years of experience in call center operations, including at least 3 years in a senior management position. A commitment to operational excellence and the ability to lead through change is essential.

Competitive annual salary ranges from $155,400 to $233,200, along with attractive benefits.
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