Client Technical Support Specialist

Client Technical Support Specialist Sage Counseling Inc
• Mesa, AZ, US

Looking to work for an agency making an impact for others? Join SAGE Counseling!

This is a full‑time position where you will provide support to SAGE's clients. Your responsibilities include:

• Assist clients with technical challenges.
• Help guide installs, modify, and make minor repairs to computer hardware and software systems.
• Resolve tickets representing staff‑generated technical requests or problems and troubleshoot technical and process issues to maintain productivity.
• Maintain system functionality by testing computer components.
• Consult with users to determine appropriate hardware and software needs and assist in placing orders.

This position is Monday through Thursday, 8:30 am to 7:30 pm. It offers flexible hybrid location, including in‑office and work‑from‑home. All equipment needed for this position is provided by SAGE.

• Annual merit‑based compensation increases
• Bilingual pay differential
• Remarkable health and disability benefits
• 401(k) company match
• Top‑level compensation packages
• Career advancement opportunities

• High School Diploma or equivalent required
• Associate’s Degree in computer science, networking, or related degree preferred.
• Certification as Microsoft Certified Professional (MCP) highly preferred.
• Experience with mobile device web‑meeting applications and a good experience in Android OS.

SAGE is an Equal Employment Opportunity employer. We are committed to providing equal opportunity in all employment‑related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other characteristics protected under State or Federal law.

Job Type: Full‑time

Pay:
Up to $25.50 per hour DOE