Applications Engineer II

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• Working in production support and associated tasks like monitoring individual queues, updating tickets per SLA, and working with stakeholders to move tickets forward and provide effective resolution.
• Analyze, debug, and troubleshoot software programs and applications. Perform fixes for software errors in a timely and accurate fashion, and participate in software upgrades, revisions, and patches.
• Maintaining and providing production support for the existing systems as needed.
• Engaging with various stakeholders to provide updates for tickets.
• Guide developers on issues related to the design, development, and deployment of mission‑critical information and software systems; review work of development teams.
• Building and maintaining a document repository with global partners.
• Ability to work as part of a cross‑cultural team including flexibility to support multiple locations when necessary.
• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and able to work independently or as part of a team.
• Provide on‑call production support.

• 1‑2 FTZ Implementations
• 1‑2 years of Warehouse Experience
• Transportation Management (TMS) Experience

• 5–7 years of related experience with a 4‑year degree; or 3 years and an advanced degree; or equivalent work experience.
• Experience debugging Oracle PL/SQL and writing advanced level queries, specifically in Oracle PL/SQL.
• Knowledge in Kotlin or Java is a plus.
• Work in a fast‑paced environment coordinating with internal customers to help support and enhance business systems.
• Contributes to process improvements.
• Demonstrated ability to work in a team environment including the ability to work collaboratively with business users.
• Ability to solve complex problems; takes a new perspective using existing solutions.
• Works independently; receives minimal guidance.
• Typically resolves complex problems or problems where precedent may not exist.

Fully In Office:
Monday‑Friday

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off (including sick, holiday, vacation, etc.)
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Tuition Reimbursement
• Short‑Term/Long‑Term Disability Insurance
• Climate controlled environment with excellent break room facilities
• And more!

Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!

Hiring Range: $76,800.00 - $

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

US-AZ-Mesa, Arizona (Microsoft)

Full time

Information Technology

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

• Mid‑Senior level

• Full‑time

• Engineering and Information Technology
• Technology, Information and Internet

Referrals increase your chances of interviewing at Arrow Components by 2x

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