Bartender

Overview

The Bartender is responsible for providing beverage service in accordance with Company standards while incorporating sales techniques to generate revenue for the Bar Department. The Bartender also has supervisory responsibilities for Bar Waiters and other personnel assigned to their bar area.

• Maintain inventory levels, cleanliness, and organization for the assigned bar.
• Work in public bar and lounge, service bar, and crew bar as required.
• Assist with achieving departmental guest satisfaction targets for the bar, including Bar and Lounge Service and Bar and Lounge Drink Quality.
• Assist with achieving departmental revenue targets for the Bar Department as established by the Corporate Office.
• Assist with achieving the department cost of sales targets for the Bar Department as established by the Corporate Office.
• Ensure back bar setup and beverage displays comply with Company guidelines.
• Ensure Company policy regarding drink age is followed.
• Prepare drinks according to standard recipes.
• Keep the work area neat, clean, and organized; uphold pertinent regulations (USPH, SEMS, CPH, UPKH) in the assigned bar area.
• Properly account for food and/or beverage sales in the POS terminal.
• Conduct inventory at the end of each voyage for the assigned bar area; manage overages and shortages of products.
• Perform other related duties as assigned or as directed.
• Be familiar with and carry out Safety and Environmental Protection Policy and SEMS procedures appropriate for the position.

• A minimum of one year of experience as a Bartender for a large cruise ship or high-volume luxury hotel or resort is required.
• A minimum of one year of experience working in a high-volume bar operation is required.
• A minimum of one year of experience with maintaining bar inventories is required.
• Basic to intermediate knowledge of point of sales systems is required.
• Intermediate to advanced ability to read, write and effectively communicate in English is required; other languages are preferred.
• Intermediate to advanced Typing and Computer Software
  
  Skills:
  
  Microsoft Word & Excel, PowerPoint, Outlook, IBM AS400, Fidelio, Micros.

• A high school diploma or foreign equivalent is required.
• Completion of an accredited Bartender Certification Program from a recognized educational institution is required.

• Proactive, Team Player, Problem Solver
• Passionate about hospitality and customer service
• Professional appearance and good hygiene
• Respect for co-workers and guests
• Positive energy, excitement, and a courteous demeanor
• Willingness to work 7 days a week
• Ability to develop camaraderie with team members
• Ability to live in close quarters and share limited space with cabin-mates