Residence Inn Phoenix Mesa - Front Desk Agent

Compensation: $16.00/hour

Job Description

The hotel is looking for open availability including weekends, and the hours are from 7a-3p & 3-11p. If this schedule works for you, please use the link in the next message to schedule a time to speak with me.

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check‑ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

• Guest Service Superstar: You bring the warm vibes and top‑tier service that make guests feel right ther it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick‑Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check‑ins, check‑outs, and financial details? No problem. You keep it all organized and running like clockwork.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

• Now offering Daily Pay
  ! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Residence Inn Phoenix Mesa is the premier all‑suite hotel for extended stays in the East Valley and offers complimentary daily breakfast, Wi‑Fi, and parking. Conveniently located near US 60 and HWY 101, with easy access to Phoenix Sky Harbor International Airport, Chicago Cubs Spring Training, Downtown Mesa, Gilbert, and Scottsdale. The pet‑friendly studio suites feature fully equipped kitchens, a dining area, a dedicated work space, sectional sofa, a swivel‑base flat‑screen HDTV, plush Marriott bedding, and are much larger than standard guest rooms at other comparable hotels in Mesa.

Residence Inn Mesa’s one and two‑bedroom suites include separated living and sleeping areas, offering even more space that is perfect for longer visits to stretch out and get settled. Guests who like to cook will enjoy the full‑sized refrigerators, conventional oven and stovetops with cookware, microwave oven, dishwasher, and silverware available in the kitchen of all of the hotels’ suites.

Our goal is to make every guest feel t sets us apart is our team‑oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand‑up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people‑first approach to business.

Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!

To apply, please submit your application through the provided platform by the specified deadline. Accepted materials include a resume and cover letter. Candidates may be contacted for additional information or scheduling interviews.