Case Manager Outpatient

Southwest Behavioral & Health Services is seeking a Case Manager that enjoys working with children to join our Mesa Outpatient Clinic!

In this position, you will work with adults providing case management, crisis intervention, conducting assessments and designing treatment interventions. You will provide occasional wellness checks in the community or hospital.

The goals of case management are to support the most appropriate and least restrictive setting, to improve the member’s level of functioning, and to assist the family or guardian and member in learning and retaining skills to help the member remain in the family/community. Case management assists members to address needs identified in service planning and assist the member in obtaining formal/informal services to address their needs and to assist members in identifying and resolving barriers to the implementation of their treatment plan, such as access to community resources, employment, and daily living skills.

• Function as an integral part of an interdisciplinary team to develop and implement treatment or case plans, assessments criteria and programmatic goals, objectives, and activities.
• Develops treatment plans for clients in conjunction with team members.
• Attends and participates in in-service training sessions and related training opportunities as made available, as well as appropriate staff meetings.
• Documents client service provided according to the approved clinical standard rules, regulations, and procedures of the center.
• Educates other providers and stakeholders regarding the program and services available as requested.
• Performs intakes and psychosocial assessments of families and their individual members.
• Conducts home visits as needed and case consultations with other agencies and organizations.
• Monitors caseload for re-authorizations.
• Consults with clinical staff and other community human service professionals.
• Participates actively in agency committees when assigned.
• Completes required documentation in accordance with SBH standards.
• To ensure compliance and adequate services, additional job duties may be required to meet the needs of the program and/or department.

• Minimum age: 21 years old.
• Bachelor’s Degree required and a minimum of 1 year experience in the Behavioral Health field (Psychology, Counseling, or Social Work).
• Motor Vehicle clearance.
• Certification of CPR and First Aid Training.
• Fingerprint clearance issued by the Arizona Department of Public Safety or eligibility to receive within eight (8) weeks of hire.
• Good academic and working knowledge of DSM IV, State SMI checklist, Community Resources, Psychotropic Medications, Crisis Intervention, Clinical Methods and Procedures, Interventions Techniques; ability to apply to diverse populations including co-occurring disorders (GMH/SA/SMI).
• Knowledge and ability to function as a team, compile, organize, and document client assessments, intervention techniques, treatments, case planning, and follow-up.

• 21 days (3.3 weeks) of PTO in first year with accruals thereafter.
• 10 paid holidays.
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees.
• Company retirement plan with 40% employer match up to 10% deferral.
• Career development and internal promotion opportunities.
• Tuition reimbursement and discount degree programs.
• Employee Assistance Program, Health & Wellness, and more.

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years of experience.

We believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued. We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole…