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Patient Financial Services Representative Pediatric ENT

Job in Mesa, Maricopa County, Arizona, 85201, USA
Listing for: Banner Health
Full Time position
Listed on 2026-01-11
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Billing and Coding
Job Description & How to Apply Below
Patient Financial Services Representative Pediatric ENT page is loaded## Patient Financial Services Representative Pediatric ENTlocations:
Banner Childrens ENT (1432 S Dobson Rd, Suite 209) time type:
Full time posted on:
Posted Todayjob requisition :
R4427288
** Primary City/State:
** Mesa, Arizona
** Department Name:
** C/P-CCMC ENT-Clinic
*
* Work Shift:

** Day
* * Job Category:
** Revenue Cycle Those who have joined the Banner mission come from all walks of life, united by the common goal:
Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Come join our team at
** Banner Pediatric Specialists – ENT Clinic**. We are looking for a dedicated and compassionate
** Patient Financial Service Rep
** to join our great team of health care professionals.  Our team is pediatric centered seeing patients from birth up to 18. We are committed to providing high quality medical care to all our patients.  As a Medical Assistant in our clinic, you will have the opportunity to learn from pediatric ENT specialists and work side by side with experienced back office staff members.  

Our clinic has a team approach where you will be able to partner with all providers and the clinic nurse to provide excellent patient care.

Here at our Banner Pediatric ENT Clinic we embrace a fun family atmosphere where we encourage our team members to learn and grow. We are open M-F with no evenings or weekend hours. We thrive on a positive atmosphere that seeks to go above and beyond for each patient every time. We are looking for someone not only focused on patients as the number one goal but also a team player.

A smile and greeting goes a long way in this position as you are a first impression. Patient experience and the front desk interaction has targets and goals for us to meet. Having knowledge of insurances, collecting time of service payments, and a focus on revenue cycle is very important in this role.
** Shift**:
Mon-Fri 9:00am-5:30pmAt Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area.

We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY  This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.
CORE FUNCTIONS  
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations    
3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and…
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