Procedure Scheduler

Job Details

Job Location: Mesa, AZ 85209

Salary Range: $18.00 - $21.50

We are seeking a detail-oriented and patient-focused Procedure Scheduler to join our Gastroenterology team. This individual will play a key role in supporting patient care by efficiently scheduling routine and complex procedures, including endoscopic procedures and surgeries. The ideal candidate is organized, proactive, and excels at patient communication.

• In addition to a rewarding career, we offer a comprehensive benefits package that includes exciting benefits like:

• Competitive market pay: $18- $22
  
  DOE
• Great health insurance benefits
• Generous 401k matching program up to 4%
• Paid time off and paid holidays
• Retirement plan options
• and so much more...

• Coordinate and schedule patient procedures and surgeries as ordered by physicians, including associated pre- and post-operative services
• Provide patients and their families with clear, timely instructions on procedure preparation and follow-up requirements
• Accurately communicate patient financial obligations and insurance-related details when applicable
• Work closely with providers to ensure proper scheduling, including securing surgical block time at affiliated hospitals or surgical centers
• Submit and manage physician orders to endoscopy units and surgical facilities
• Monitor schedules to ensure accuracy and timeliness, adjusting for delays or cancellations as needed
• Respond to patient and provider inquiries regarding scheduling issues;
  ** escalate
  * * complex concerns to the appropriate departments with recommended resolutions
• Maintain compliance with HIPAA and organizational privacy standards at all times
• Support additional administrative and operational tasks as needed

• High school diploma or equivalent
• Minimum of 2 years of experience in a healthcare setting
• Minimum of 1 year of experience scheduling surgeries/procedures preferred
• Knowledge of ICD-9 and CPT Coding and working knowledge of medical terminology preferred
• Proficiency in MS Excel, or other scheduling software
• Prolonged periods of sitting and/or being stationary at a desk.
• Must be able to move around an office/healthcare environment on a consistent basis
• Consistently uses computers and relays information via email, messaging and phone.
• Must communicate with others and exchange information frequently and on an on-going basis.
• Must be able to lift/move up to 15 lbs.