Business Admin Specialist II

Cross Country is looking for top talent to join our team! We are a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of experience helping organizations solve complex labor and operational challenges. Recognized as a Top Place to Work by U.S. News & World Report and a Most Loved Workplace by Newsweek, Cross Country is committed to quality and excellence in everything we deliver.

We were also the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction — a standard we continue to uphold today.

The Business Administration Specialist II is responsible for the higher-level billing duties, Client/school set-up and contract duties. They are responsible for various functions which includes creating, reconciling, and auditing high volumes of weekly and monthly invoices. They are responsible for oversight of the quality control checks, school/billing liaison, reconciling billing inquiries and issuing credit memos. They are responsible for entry of clients and schools into the database, and requesting contract signatures, GP IDs and Certificates of Insurance.

May handle special assignments. Works with minimal supervision.

• Oversee billing double checks
• Adjust Sub/SpEd entries for overtime billing
• Preparation/processing weekly and monthly invoices
• Reconcile invoice numbers and audit bill rates
• Resolve higher level billing inquiries
• Resolve billing and payment discrepancies
• Quality control checks
• Communicate with clients and employees Send Sub Friday Placement Records
• Upload Active Employee Lists for ITES and CCE
• Payroll data entry, as needed (late timesheets/service logs)
• Process Sub Placement Record changes
• Review and update flag report/flagged jobs
• Review multiple SpEd payroll reports
• Enter sick and vacation hours
• Enter incidents
• Send Subs Sunday Placement Records
• Updates billing contact information
• Assist with preparation/processing weekly and monthly invoices
• Send invoices
• Communicates with clients and employees
• Monitor payroll and invoice email inboxes
• Maintain timesheet records
• Quality control checks.
• Other duties and projects as assigned

• 3 year of business experience in related field
• 2 year of data entry experience required
• 2 year of payroll or accounting experience required
• Strong Computer/Technological skills using Microsoft Office programs (i.e. Excel, Word, and PowerPoint)
• Strong problem solving and analytical skills.
• Ability to communicate effectively.
• Strong time management and organizational skills.
• Must possess knowledge of basic mathematical calculations
• Knowledge and ability to work with word processing, spreadsheets, and database systems
• Experience using Google Drive (i.e. Google Docs, Google Sheets, Google Forms)

High School diploma or equivalent required;
Some college preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Company equipment(laptop, monitor, keyboard, mouse headset) will be provided directly to you for use during employment.

Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance,401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.

Cross Country is an Equal Opportunity Employer (EOE) - Veteran/Disability