Program Coordinator

Program Coordinator – Kaleidoscope ABA Autism Therapy Services, located in Mesa, AZ 85206.

• Location:
  
  Mesa, AZ 85206
• Date Posted: 12/30/2025
• Category:
  Center Based
• Education:
  
  Bachelor's Degree (preferred Marketing, Business Administration, or Healthcare Management)
• Title:
  
  Program Coordinator

The Program Coordinator will be involved in many facets of the center operations including day-to-day staff and services management, recruitment, scheduling, customer service, reporting, and general administrative tasks to support the Center's operations. The Coordinator will maintain accurate records of staffing and service delivery, assist in creating, maintaining, and managing a master schedule, and adequately staff clinical cases according to budgeted hours per client as authorized by the client’s insurer.

They will support HR, Operations, and the Clinical department as well as their respective functions, acting as a reliable source of information to staff, clients, peers, and management. The Coordinator serves as the liaison between the administrative and clinical staff and acts as a primary point of contact regarding case assignment and staff availability. Additional duties may be assigned based on the needs of the company.

• Medical, Dental, and Vision Insurance through United Healthcare
• Paid Time-Off, including Vacation, Sick, and 8 Paid Holidays
• Long-Term Disability and Life Insurance
• 401(k) with a 6% match and two-year vesting schedule
• Weekly Pay each Thursday

• Perform each essential duty satisfactorily, react to change productively, and handle other tasks as assigned
• Professional knowledge and experience in business operations, growth and development, staff scheduling, personnel management, customer acquisition, and related operational skills
• High standard of ethical conduct, respect confidentiality principles, honesty, and integrity
• Work and communicate with internal and external clients in a polite, courteous, and cooperative manner

• Bachelor’s Degree or equivalent work experience
• Preferred Bachelor's degree in Marketing, Business Administration, or Healthcare Management

• 5 years of management in a professional environment, preferably in medical, behavioral health, PT, OT office or similar operations
• Experience building and retaining customers
• 5 to 7 years experience managing and developing staff
• Prior Practice Managers and Retail Managers are encouraged to apply

• Strong rapport-building skills and ability to manage staff
• Sense of urgency
• Ability to work independently towards assigned goals
• Excellent time management and organization skills
• Ability to manage multiple tasks, prioritize, and meet deadlines
• Attention to detail
  
  Ability to administer processes across the center consistently
• Superior communication skills
• Ability to listen and communicate well with management, staff, and families/clients
• Professional appearance and presentation required

• Proficient in Microsoft Office applications including Word, Excel, and Power Point
• Proficiency in using email and Outlook
• Ability to keep accurate records, work in the database, use Excel, and track processes accurately

• Exposure to constant or intermittent sounds that may cause distraction
• Considerable stress may occur at times due to the pressure of meeting service requirements
• Hours of work: 7:30 a.m. to 5:00 p.m.; duties must be fulfilled regardless of number of hours worked; may vary depending on current recruitment projects; see offer letter for assigned hours; may change at any time based on company needs
• Performing these duties on a full-time basis is an essential function of this position
• Must be able to read and respond to emails and accept calls outside of work hours

Kaleidoscope Family Solutions ABA and its affiliates do not discriminate and are Equal Opportunity Employers.