Operations Manager

Company Description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired!

Overall day to day management responsibility for the Warehouse operation along with the requirement to deputise for the General Manager on occasions. This warehouse operation delivers high levels of service for a brand market leader.

You will maximize site operational performance by providing a strong ethos of leadership and colleague engagement, having complete understanding of the operation, and closely managing customer requirements and ensuring that a variety of challenging KPIs are consistently achieved.

Working hours:

Monday to Friday, 40 hour week.

• Responsible for all warehouse operational activities on site.
• Ensure all KPIs are achieved to consistently meet the customers expectations.
• Develop and lead a culture of continuous improvement with the development of new and innovative ways of working in order to enhance operational performance and people development.
• Manage and develop the entire operational team, identifying key team members for the future and ensuring they are able to fuel the Companys growth and succession plans.
• Recruit, train and retain a team of staff that are committed to quality in line with the customers expectations as a premium brand.
• Creation and deployment of a site communication strategy that is informative and exciting whilst ensuring full colleague involvement.
• Ensure a favourable employee relations environment exists and that all personnel issues are dealt within a legal and timely manner.
• Closely manage business financial targets to ensure the attainment of improved financial performance through effective cost management.
• Assume responsibility for ensuring that Health & Safety is No1 on the agenda aligned with the overall site and business goals and guidelines.
• Engage effectively with the customer and any representatives who are based on site and ensure that any input is considered appropriately in a full Partnership model approach.
• Pro-actively manage any other internal or external relationships as necessary ensuring a high level of professionalism at all times.
• Identify and implement appropriate visual management techniques and control measures throughout the operation.

• Operational management experience within a FMCG warehouse environment.
• A demonstrable track record in managing high volume, high service driven warehouse operations.
• An understanding of Continuous Improvement methodologies.
• Knowledge of working to Health & Safety standards.
• People management experience, the ability to lead and motivate a team.
• An understanding of engagement and motivational tools and techniques.
• Ability to think and work both strategically and operationally.
• Excellent communication skills, ability to converse at all levels.
• Excellent knowledge of MS Office Word, Excel, Powerpoint.

As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave Competitive holiday entitlement of 25 days holiday plus the bank holidays.
• Company Bonus We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
• Private Medical Cover This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
• Pension scheme we want colleagues to enjoy a comfortable retirements so we…