On-Demand: Guest Advocate; Cashier), General Merchandise, Fulfillment, Food and Beverage, Style

Overview

On-Demand:
Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1053).

Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those looking for a personalized work schedule.

As an On-Demand TM, you will not be included on the posted weekly schedule, but you will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members via our myTime mobile scheduling app. When you choose to pick up a shift, reliable attendance is necessary. You should engage by picking up and working shifts at least once every 4 weeks (minimum of four hours).

Flexibility can be granted in certain circumstances, but you must respond to our attempts to contact you to confirm interest in working shifts. If you do not respond, employment may be terminated. If you do not work at least one shift within 5 months, employment may be administratively terminated. Your communication and ability to work when the business demands it are critical to your success.

If offered a position, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule before using the myTime app to pick up shifts.

Guest Advocates welcome, thank and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. They are knowledgeable about in-store and digital services that drive adoption, and assist with shopping at checklanes, guest services, gift registry, pick-up and drive up while maintaining quality. Key skills include:

• Communicating and interacting with guests to build an inclusive experience
• Problem solving and decision making to resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting benefits, offerings and services and directing guests to enroll, activate and use them

As a Guest Advocate, a typical day includes the following responsibilities:

• Demonstrate a service culture prioritizing the guest experience
• Greet guests and assist with daily tasks
• Engage with guests to solve needs and issues
• Know tools, products and services to resolve issues and improve experience
• Thank guests for shopping at Target
• Scan and bag items efficiently and in compliance with safety standards
• Minimize guest wait time while maintaining service and accuracy
• Inform guests about brand launches, store activities and events
• Explain Target Loyalty benefits and assist with enrollment; direct to fulfillment services as needed
• Demonstrate how to use Wallet and Target App features
• Handle returns following policies; escalate with leaders as needed
• De-escalate issues and recover guest experience per policies
• Provide easy and accurate service for Order Pick Up, Drive Up and Registry guests
• Maintain a clean, organized work area
• Stock supplies during store hours and be available for guests
• Demonstrate ethical conduct, safety and compliance
• Work safely; follow safety policies and training; report hazards
• Support guest services such as OPU, Drive-up orders and returns with compliance including adult beverage laws
• Support cash office processes as needed
• All other duties based on business needs

This may be the right job for you if:

• You enjoy interacting and helping others, including guests and fellow team members
• You thrive in a fast-moving, active role requiring teamwork, flexibility and problem solving
• You are open to a flexible schedule (including nights, weekends, holidays and peak times)

Training is provided; basic skills include:

• Effective communication and attentive guest service
• Ability to stay focused and multi-task in a fast-paced environment
• Welcoming and helpful attitude toward guests and teammates
• Attention to detail and product/service education for guests
• Ability to operate devices and scanners and use technology as directed
• Ability to work independently or as part of a team

• Handle cash register operations accurately and support cash office as needed
• Scan, handle and move merchandise safely; lift up to 10 pounds regularly and up to 44 pounds occasionally
• Flexible shift availability (nights, weekends, holidays) to meet store needs
• Respond to contact attempts and work at least one shift within 5 months or be administratively terminated
• Work in varying temperatures and conditions (Drive-Up, carryout, etc.)
• Remain mobile for the duration of shifts

Find competitive benefits at

Benefits Eligibility Please visit  to learn about eligibility for this role.

Americans With Disabilities Act (ADA) Target will make reasonable accommodations for applicants with…