Director, Technology Risk

Overview

The Role Fidelity Investments is seeking a strategic and experienced Director-level to join a high-impact team dedicated to attracting and retaining business in our 401k client and prospect base. This role is a significant opportunity to accelerate your career at one of America's leading financial services companies. In this role you will serve as a key presenter and trusted partner to Fidelity clients and financial advisors, delivering dynamic, high-impact presentations that clearly communicate the value of Fidelity’s cyber programs and its role in enhancing cyber resilience.

Lead initiatives to drive adoption of custom training, ongoing awareness programs, and tools designed to proactively assess cybersecurity posture and protect sensitive information.

• Client Engagement & Program Advocacy:
  Serve as a key ambassador for Fidelity’s customer protection program, delivering presentations to clients, advisors, and industry audiences on cybersecurity, fraud, privacy, and AI. Build trusted relationships with senior stakeholders to drive program adoption and demonstrate its impact on mitigating cyber risk.
• Thought Leadership:
  Represent Fidelity in external forums and webinars delivering clear and engaging presentations that highlight the program’s benefits and Fidelity’s commitment to helping clients strengthen their cybersecurity resilience.
• Program Strategy & Execution:
  Lead the design, implementation, and ongoing enhancement of the program offerings, including assessments, training, and awareness initiatives. Shape and contribute to educational materials—including articles, toolkits, and alerts—that reinforce Fidelity’s commitment to cyber resilience.

• Experience:
  
  Minimum 8 years of professional experience in cybersecurity, risk management, or a related domain, with at least 5 years in a leadership or client-facing role. Prior experience in the financial services and cybersecurity and/or technology risk management a plus. Professional certification (CISSP, CISA, or equivalent) expected.
• Communication
  
  Skills:
  
  Exceptional presentation and communication skills, with a proven ability to deliver engaging, high-impact presentations to executive-level audiences and large groups.
• Proactivity: A highly motivated and proactive mindset with the willingness to take ownership and lead.

You will be a member of the Workplace Customer Protection Center of Excellence (CoE). The mission of the Customer Protection CoE is to protect the Workplace community of plan sponsors and participants using our retirement and benefits platforms. As a Member Of The Customer Protection Center Of Excellence, you would be joining a culture that is defined by how our team members work.

We are trusted, collaborative partners who are engaged and transparent; we are security subject matter experts and continuous learners that are passionate about protecting our customers; we take personal accountability for quality and timely delivery of our services; we demonstrate inclusion and empathy where everyone feels safe to be their authentic selves; we foster associates’ well-being by supporting work-life balance and guilt-free time off.

Category: Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.