Field IT Support Technician Information Technology Merrillville
Listed on 2026-01-17
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Trades / Skilled Labor
Job Description
As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle to travel to customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system.
Hardware- Application Servers
- PCs
- Cabling
- Switches
- Printers
- Routers
- Fiber Converters
- Scanners
You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands‑on familiarization course with the equipment at customer sites and will also teach our policies and procedures.
Requirements- Technical associate’s degree or equivalent work experience
- 1+ years of technical experience (hardware/networking)
- Must be able to lift at least 50 pounds on a consistent basis
- Must be able to attend a paid training class in Texas
- Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
- Good communication skills
- Customer service experience
- A+ and/or Network+ certified is a plus
- Ability to travel, with hotel stays, up to 25% of the time
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Company vehicle for work purposes
- Paid holidays, vacation, and sick days
Reynolds and Reynolds promotes a healthy lifestyle by providing a non‑smoking environment. Reynolds and Reynolds is an equal opportunity employer.
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