Title Delivery Advocate - Hospital

Overview

Founded in 1967, Image

FIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, Image

FIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – Image

FIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page:

This is a service oriented position requiring the employee to establish, maintain and build strong customer relationships through responsive strategies. To grow existing customer programs, to provide prompt, effective solutions to customer needs, to maximize route revenue through improved time management and upgraded product mix, to maximize contract terms by identifying changes in programs that require updated paperwork and to be Image

FIRST's “face” to our customers and potential customers.

ESSENTIAL JOB RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Support:
  Promote our values and the Image
  
  FIRST way to build the company by positively impacting the lives of our associates, customers and community
• Customer Relationships:
  Handle all administrative aspects of sales, identify and resolve customer concerns, ensure customer satisfaction with company products and services, develop positive relationships