Regional Manager

Overview

The Regional Manager is responsible for leading the overall performance, operations, and strategic direction of multiple branches within a designated region. This role provides direct supervision to Branch and Operations Managers to ensure alignment with organizational goals,
regulatory and internal compliance requirements
, and service excellence. The Regional Manager drives business growth, member satisfaction, operational consistency, and staff development while ensuring adherence to all applicable federal and state regulations and credit union policies
. This position fosters a collaborative team culture and represents the credit union’s brand and vision in the community. A bachelor’s degree in business administration, finance, or a related field (or equivalent experience) is required, along with 5+ years of leadership experience in retail banking or credit union operations with multi-branch oversight. Candidates must demonstrate proven success in managing and developing high-performing teams, strong knowledge of branch operations, lending, member service,
regulatory compliance (including BSA/AML, consumer protection, and operational risk controls), and the ability to partner effectively with compliance and audit functions. Excellent communication, leadership, and problem-solving skills are essential, as well as a commitment to maintaining a strong culture of compliance and ethical conduct.

US Federal Credit Union was founded in 1936 and began operating as Sheet & Tin Credit Union, serving steel workers exclusively. Eighty years later, the Credit Union now serves those who live, work, worship, or attend school in Lake or Porter Counties. The organization employs more than 40 people, has four branches, over 12,000 members, and assets of over $210 million.

US Federal Credit Union is dedicated to providing its members and communities with the best products and high-end services.

US Federal Credit Union has offices in Merrillville, Portage, and Valparaiso, which are part of Northwest Indiana (NWI), only 40 miles from Chicago. NWI has a thriving business community with a diverse job market for its residents. The area has abundant cultural and recreational opportunities, including the Great Lakes, which offers unique boating, fishing, and beach experiences. The Indiana National Dunes is more than 15,000 acres of incredibly diverse terrain, including dunes, oak savannas, swamps, bogs, marshes, prairies, rivers, beaches, and forests, and hosts a wide variety of activities year-round.

Over in South Shore, there are over 20 breweries and 10 wineries to explore. There are many other places to visit and enjoy, such as Fair Oaks Farms, Albanese Candy Factory, Botanic Gardens, and Gabios Arboretum, to name a few. NWI is home to Indiana University Northwest, Purdue University, Indiana Wesleyan University, Valparaiso University, Liberty College, and several other community colleges.

With many opportunities, well-respected school districts, and an excellent quality of life, NWI offers many cities and towns to live in and raise a family.

A comprehensive compensation package will be offered to the selected candidate.

To submit your confidential application and learn more about the positions represented by

D. Hilton Associates, please visit us at  and click on Find a Career. You may recommend others for candidacy by contacting Katie Farmer, Executive Recruiter at , extension 117, or