Customer Service Administrative Assistant

Overview

Are you a person who thrives in a fast‑paced environment and takes pride in creating a great first impression? Ryan Lawn & Tree is looking for a friendly, organized, and dependable Customer Service Administrative Assistant to be the welcoming face of our office.

Full‑time

• Welcome customers and visitors — greet walk‑ins warmly, answer questions, and help resolve concerns quickly and professionally.
• Process payments — assist customers with in‑person transactions, following PCI compliance standards and ensuring accurate, timely handling of payments.
• Keep the front desk running smoothly — maintain a clean, organized reception area and help ensure the safety and security of our office environment.
• Manage mail and deliveries — sort and distribute incoming mail and packages, and prepare outgoing mail for timely processing.

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• 1–3 years of experience in a customer‑facing, administrative, or office support role.
• Prior experience handling cash, checks, or payment processing is strongly preferred.

• Warm, professional communicator with a customer‑first attitude.
• Organized and detail‑oriented — able to juggle multiple tasks without missing a beat.
• Comfortable handling payment transactions accurately and securely.
• Prior front desk, receptionist, or customer service experience is a plus.

• Compensation — $17–$20 per hour, with opportunity to grow.
• Employee Ownership — As an ESOP company, every associate has a real stake in our success.
• Stability & Growth — A financially strong, growing company with a clear path to $200M.
• Collaborative Culture — A tight‑knit team that values doing things the right way.
• Room to Grow — We invest in our people through structured learning and career development.
• Competitive Compensation & Benefits — Including health, dental, vision, 401(k), and ESOP participation.

Ryan Lawn & Tree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.