Micro Market Associate

Job Description - MICRO MARKET ASSOCIATE (2600003I)

Job Description:

Performs various duties within the Micro Market and vending machines including but not limited to functionality and operation of machines availability of products money changing machines and payment kiosk and ensuring maintenance upkeep of machines as required. Sells general merchandise to customers exercising professional selling techniques provides service which anticipates and exceeds customer expectations. Operates a motor vehicle throughout the geographical area and on public roads in connection with performance of job duties.

2600003I

United States-Mississippi-Meridian

Meridian

16.75

• Maintains Exchange owned machines and Micro markets daily.
• Inspects, replenishes and refreshes products including an assortment of sandwiches, cakes, pies, popcorn, salads, fruits, pastry, sodas, yogurt, laundry detergent and more.
• Ensures dates regarding product shelf‑life for perishable items are adhered to, documents removal of expired food, sanitizes areas and removes aged or spoiled merchandise.
• Greets and engages customers, provides sales‑related assistance and suggests additional items to complement selections.
• Ensures assigned areas are fully stocked and merchandise is neatly arranged, communicates with supervisor regarding stock additions or deletions, fast and slow selling merchandise, customer preferences, needs and problems.
• Participates in department meetings, actively seeks to exchange ideas regarding improvements in customer service, job performance and achievement of sales goals.
• Sets up and maintains prices and all Exchange branded visual programs in micro markets and where applicable machines on items being sold, maintains a current price list for products sold in the micro market.
• Maintains the micro market in a clean and orderly manner—sweeps, mops floors, cleans counter‑tops, wipes down coolers and empties trash cans.
• Assists with resetting merchandise in the micro market at least annually to ensure all merchandise standards such as product adjacencies, branding and placement are adhered to.
• Operates laptop, tablet, scanner, devices needed to perform inventory, receiving and ordering within the micro market.
• Relocates and installs new machines, cleans interior and exterior using appropriate cleaning solutions, makes settings and adjustments on food dispensing, liquid dispensing and coin changer units.
• Collects money from vending machines, micro market kiosks or other miscellaneous machines at locations according to established schedule; accompanies vending contractors verifying cash taken from vendor‑owned machines.
• Records machine servicing information via computerized handheld devices and manually records counts of products, prepares Vending Machines Cash Collection Slip SS 411 by date, type of machine, name of attendant and cash meter readings for micro market locations not fully automated.
• Clears coin jams, makes refunds at designated locations as required.
• Responsible for inventory control to include micro markets, trucks, routes etc. in both the vending and micro market systems.
• Collects turn‑in money bags daily from Cash Handling Clerks, counts and verifies cash receipt, prepares Daily Cash Receipt SS 120 and arranges for deposit per procedures.
• Receives bills from Cash Handling Clerk and purchases coins from Cashier’s Cage Navy Exchange.
• Interacts with customers and coworkers in a friendly and professional manner adhering to NEX dress code, uniform standards and assists supporting other vending team members to maximum extent possible.
• Becomes knowledgeable regarding merchandise selection including proper set‑up, use, care characteristics of various product price points.
• Communicates product‑related information to customers knowledgeably and legibly.
• Operates motor vehicle throughout the geographical area in connection with duties performed; loads and unloads merchandise by hand or dolly, protects merchandise from damage or bad weather.
• Prepares and maintains Daily Trip Report of all trips made.
• Adheres to or coordinates preventive maintenance schedule—oil change, tune‑up,…