Area Supervisor

Join to apply for the Area Supervisor role at Ross Stores, Inc.

Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores. Our focus is always on delivering high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

• Competitive pay and a comprehensive benefits package.
• Opportunities for career growth and advancement within a Fortune 500 company.
• Diverse and inclusive workplace culture.
• Employee recognition programs to celebrate achievements.

The Area Supervisor is a member of the Store Leadership team responsible for a specific, assigned area of the Store and for general operations and supervision when functioning as the Manager on Duty. Responsibilities include opening and closing the Store, supervising Associates, maintaining a friendly and efficient shopping environment, ensuring proper merchandise presentation, and executing company operational processes as needed.

• Maintaining Safe & Secure Environments – Practice safe behaviors, maintain awareness on the sales floor, correct unsafe conditions, secure building entrances, manage EAS devices, control cash office security, and test fire alarm systems.
• Customer Service – Treat all customers and Associates with respect, demonstrate courtesy and professionalism, and recognize Associates through company programs.
• Personal and Store Brand – Represent the company brand, maintain professional appearance, keep all areas clean and merchandised to standard, and perform daily trash removal.
• General Merchandising – Ensure recovery, sizing and markdowns are completed to company standards, receive merchandise trucks, process all merchandise with urgency, keep stockrooms organized, and manage floor moves and promotions.
• Loss Prevention – Maintain loss prevention awareness, safeguard confidential information, conduct “Code 50” package inspections, and execute company best practices.
• Front End Supervision and Operations – Maximize productivity, manage front end pace and presence, train Associates on cash procedures, control breaks, maintain equipment, and ensure proper go‑back processing.
• Fitting Rooms – Maintain cleanliness, audit garment tags, ensure go‑back compliance, and ticket and security tag all merchandise returned to the sales floor.
• Administrative Duties – Conduct cash pulls, bank deposits, front end control, payroll administration, and other duties assigned by the Store Manager.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and applications.
• Ability to perform basic mathematical calculations used in retail.
• Ability to work evenings and weekends.

• Use all store equipment, including PDTs, registers, and PC.
• Stand, walk, and move around the store up to 100% of working time.
• Bend at the waist, squat, kneel, climb, carry, reach, and stoop regularly.
• Occasionally push, pull, and lift more than 25 lbs.
• Use janitorial equipment, rolling racks, ladders, and other assigned supplies.

This job description is a summary of the primary duties and responsibilities of the job. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. Ross is committed to complying with all applicable laws prohibiting discrimination based on all protected categories.