Early Morning Stock Associate

Join to apply for the Early Morning Stock Associate role at Ross Stores, Inc.

Our values start with our people. Join a team that values you!

Bring your talents to Ross, the leading off‑price retail chain with over 2,200 stores. We offer a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure‑hunt experience.

• Success. Our winning team pursues excellence while learning and evolving.
• Career growth. We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork. We work together to solve hard problems and find the right solution.
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger.

Our Corporate headquarters are in Dublin, CA. We have three buying offices in key markets (New York City, Los Angeles, and Boston) and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to an inclusive work environment and continuous learning opportunities.

The Retail Associate is responsible for ensuring customers have a positive shopping experience. The Associate smiles, greets all customers, treats fellow associates with respect, follows company best‑practice standards, maintains a clean work area, and ensures proper merchandise presentation. The Associate may be requested to perform additional tasks in specific situations to help achieve customer service and operational goals.

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor, creates a safe and secure shopping environment, keeps egress clear, and immediately reports unsafe conditions.
• Treats all customers and associates with respect and courtesy; is friendly and professional; recognizes fellow associates through company recognition programs.
• Assists customers with merchandise, answers questions politely and knowledgeably, and greets all customers by making eye contact, smiling, and saying “hello” and “thank you” throughout the store.
• Provides prompt and efficient responses to customer service calls and handles all customer issues in a courteous and helpful manner, calling store leadership when needed.
• Represents and supports the company brand at all times.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas to maintain merchandise, customer, and team areas.
• Maintains a professional appearance and adheres to the company’s dress code.
• Performs daily assigned sizing and recovery per company best practice to keep the store neat, clean, and organized.
• Expedites newly received merchandise receipts, merchandises per company best practice, and maintains merchandise/brand familiarity within departments.
• Understands the Loss Prevention Awareness program and merchandise protection standards.
• Demonstrates integrity and honesty, safeguards confidential information, cash, and credit card information, and protects merchandise.
• Follows all Mark‑Out‑of‑Stock (MOS) policies, properly processes each piece, and notifies store leadership for disposals.
• Follows cash, check, charge‑card, and refund procedures, maintains accuracy when handling bankable tenders.
• Demonstrates a sense of urgency to efficiently perform their role, maximizes productivity, and minimizes steps and touches.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Effectively communicate with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.

Ability to perform basic mathematical calculations commonly used in retail environments.

• Use all store equipment, including PDTs, registers, and PC as required.
• Spend up to…