Store Manager - Division​/Neighborhood Market

Overview

Position Summary...

• Upholds the Companys Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing Company policies and procedures, and providing resolutions for Associates; proactively seeking out Associate comments and concerns by meeting with Associates in their work areas.
• Initiates, directs, and participates in community outreach programs and encourages and supports Associates and managers in serving as good members of the community; establishes and maintains relationships with key individuals or groups in the community as the Company representative; presents the Companys perspective to various external organizations following the Companys media guidelines and championing Company sponsored programs, events, and sustainability efforts to Associates, Customers, and the local community to emphasize the Facility as part of the community.
• Drives the financial performance of the Facility by ensuring that sales and profit goals are achieved; leads the management team in controlling expenses indexed to sales; develops and implements plans to correct deficiencies in financial performance; oversees the creation of budgets and participates in analyzing economic trends and community needs for budget forecasting.
• Models, enforces, and provides direction to hourly Associates and managers on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are resolved within Company guidelines and standards.
• Directs the management team in facility operations and communicates with both management and hourly associates about facility operations, merchandising, and company direction.
• Drives sales in the Facility by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting, and forecasting sales; assesses economic trends and community needs.
• Ensures the success of the Academy training environment and store standards by meeting store requirements defined in the Academy Store standards and standard operating procedures; creates an engaging environment within the Academy Store and integrates Academy associates in leadership and store meetings and activities that support associate engagement; advises Academy staff on training curriculum, engages trainees during their store assignment, provides job shadowing opportunities, and acts as a culture champion and Academy advocate across supported markets.
• Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers, providing resources, establishing performance standards, measuring progress, and adjusting performance; develops contingency plans and supports continuous learning.
• Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations, conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting a sense of belonging in the workplace.
• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and guiding others in their use and application, ensuring compliance, and utilizing and supporting the Open Door Policy; evaluates ongoing plans and initiatives, consults with partners and stakeholders, solicits feedback, and participates in community outreach events.
• Respects the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, and creating opportunities for all associates to thrive and perform.
• Acts with Integrity by maintaining high standards of integrity, ethics, and compliance; models Walmart values to support culture, holds self and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world;…