Service Coordinator; Emerging Professional

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Benefits Service Coordinator (Emerging Professional)

Benefits Service Coordinator (Emerging Professional) Meridian,  
• Employee Benefits

Full-time

Description

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.

TPG’s success is driven by a culture that values partner
ships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.

The Partners Group has an outstanding opportunity for early-career Benefits Service Coordinator to join our growing Employee Benefits team in Meridian, Idaho.

This role is a great fit for an organized, detail-oriented emerging professional who enjoys helping others, building relationships, and learning the fundamentals of employee benefits and insurance. You’ll work closely with experienced Account Managers and Consultants, gain hands‑on exposure to client‑facing work, and build a strong foundation for a long‑term career in the insurance and benefits industry.

In this role, you’ll play a key part in delivering high-quality service to our employee benefits clients. By supporting renewals, onboarding, and day‑to‑day client needs, you’ll help ensure our clients receive accurate information, timely responses, and a positive experience. Your organization, follow‑through, and willingness to learn will directly contribute to client satisfaction, retention, and the overall success of our Employee Benefits team.

• Support Account Managers and Consultants with renewal and proposal preparation, including gathering carrier quotes, preparing renewal materials, and updating internal systems
• Manage an assigned book of small enterprise group clients, serving as a primary point of contact for routine questions related to benefits, claims, billing, and enrollment
• Coordinate with insurance carriers and vendors to resolve client issues and obtain necessary documentation
• Assist with client onboarding, benefit plan reviews, and preparation of employee open enrollment materials
• Attend client meetings or conference calls and track follow‑up items to ensure timely completion
• Maintain accurate client records, reports, and workflows within Salesforce and other internal systems

Location:

Meridian, ; in‑office with hybrid remote opportunities

Hours:

40 hours/week, Mon‑Fri

Compensation: $28.85 per hour, non‑exempt (equivalent to $60,000 annually)

Physical Requirements:

Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.

Travel:
Minimal, if any

• High school diploma or equivalent; associate or bachelor’s degree preferred
• 0–2 years of internship, customer service, administrative, or related professional experience
• Strong attention to detail, organization, and ability to manage multiple tasks and deadlines
• Clear and professional written and verbal communication skills
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and Power Point
• A collaborative, team‑oriented mindset with a genuine interest in learning and growing in your career

• Demonstrated accountability, initiative, and comfort working independently and on a team
• Involvement in leadership roles, student organizations, or extracurricular activities
• Previous experience in insurance, employee benefits, HR, or a professional office environment
• Experience using CRM or agency management systems (Salesforce or similar)
• Active Life & Health insurance license (or willingness to obtain within 90 days)

• Hands‑on training and support from experienced professionals
• Exposure to client‑facing work and the fundamentals of employee benefits and insurance
• Opportunities to build technical knowledge, professional skills, and long‑term…