Roving Teller

Overview

Mountain West Bank is looking to hire an outgoing and motivated roving Teller. This position will be housed in the Meridian location and will rove where and when needed between the Boise, Meridian, and Nampa branches. The location will be determined by the Area Manager according to branch needs. Tellers are responsible for accurately keeping records of cash currency and negotiable instruments, handling money transactions (receiving/paying out), and meeting the varying needs of clients by providing exceptional service.

Regular and timely attendance is essential for this position.

This is a full-time position with availability from 8:00 AM to 6:00 PM Monday–Friday and 9:00 AM to 2:00 PM on Saturdays for a total of 37 hours per week. Benefits include Medical, Dental and Vision options, paid holidays, a generous PTO plan, and retirement benefits. Minimum starting salary is $18.50/hour plus DOE.

We are committed to our community and employees, celebrate our staff, and promote from within as a standard practice. Apply now to join our team at Mountain West Bank.

• Receive checking and savings deposits: verify cash and endorsements, collect proper identification for cash back, and issue receipts of deposit.
• Examine checks deposited and determine funds availability based on regulatory requirements; complete hold notices.
• Process savings withdrawals and cash checks: verify endorsements, obtain proper identification, and ensure validity.
• Identify counterfeit currency.
• Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations, and privacy policies.
• Cross-sell bank products and services; refer customers to the proper department for issues that cannot be resolved at the teller line.
• Count and roll loose coins; issue personal money orders and cashier’s checks; accept orders and payment for U.S. Savings Bonds and sell American Express Travelers Checks (single & multiple signer).
• Accept loan payments: verify payment amount and issue receipts.
• Buy and sell currency from the vault as necessary, ensuring teller drawer cash limits are not exceeded.
• Ensure teller station is properly supplied.
• Follow procedures for removing accounts for dormancy.
• Balance drawer daily, including periodic batching of cashed checks.
• Process cash advances, redeem U.S. Savings Bonds, maintain appropriate currency logs.
• Follow all bank policies and procedures; perform other transactions as needed in accordance with policy and procedures.
• Comply with applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

• Customer/Client Focus
• Confidentiality
• Technical Capacity
• Stress Management/Composure
• Thoroughness
• Communication Proficiency

• High school diploma or equivalent
• 6 months of prior customer service experience
• Excellent communication and interpersonal skills
• Excellent technology acuity and computer systems knowledge
• Ability to efficiently use multiple computer programs and systems simultaneously

• Jack Henry experience
• 6 months of prior cash handling experience

Must be able to routinely perform work indoors in a climate-controlled shared work area with moderate noise level.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to stand; walk; and lift or reach with hands and arms. The employee must be able to operate routine office equipment and must be able to work on a computer for an average of 6–8 hours per day when necessary.

Travel off site or extended hours may be required by management. Regular, reliable, and timely attendance is expected. The job is…