Loan Officer Assistant - Bilingual English​/Spanish

Overview

Loan Officer Assistant willamette Valley Bank is seeking a detail-oriented and bilingual Loan Officer Assistant to support our Mortgage Lending team. In this role, you’ll work closely with the Loan Officers and processors while gathering documentation, maintaining loan files, and communicating with clients in both English and Spanish to ensure a smooth and accurate loan process.

• Act as a central point of contact between applicants, Loan Officers, processors, and third parties
• Collect, review, and verify financial documentation to ensure loan files are complete and accurate
• Input and maintain borrower information in loan origination systems such as Encompass
• Track outstanding documents, coordinate verifications, and follow up on borrower communications
• Assist with scheduling, closing coordination, and responding to inquiries
• Ensure all documentation meets internal and regulatory compliance standards
• Maintain confidentiality of sensitive client information and follow data security protocols
• Support the Loan Officer with reporting and pipeline tracking as needed
• Represent the bank professionally in all interactions
• Perform additional duties as assigned by management

• Competitive compensation and benefits package
• A caring, stable and safe working environment
• Experienced and helpful leadership

• Fluent in English and Spanish (read, write, and speak professionally in both)
• 1 to 2 years of administrative experience in banking, lending, or financial services
• Prior experience supporting mortgage or consumer loan processing preferred
• High school diploma or equivalent required; associate’s degree preferred
• Proficiency with data entry, loan systems (e.g., Encompass), and MS Office
• Strong communication, organization, and time-management skills
• Customer service mindset with high attention to detail and confidentiality

Where Local Means Everything…

If you ask us, local means that our connection to the places in which we work goes beyond geography, it means we are ingrained in the local economy, we are part of the culture, and we help support our neighbors through volunteering, community outreach, and charitable donations.

Banking Local means your money gets reinvested into your local communities and keeps your small towns thriving. When you put your money in a local bank, you are helping to provide a tractor to local farmers, an oven for the neighborhood bakery, and a home for the family next door.

ADA Statement
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The responsibilities listed are representative of the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Willamette Valley Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected characteristics. If you require an accommodation during the application or interview process, please contact us at: