Roving Teller

About The Role

Want to work for a company that cares about its community and employees?

We believe in making the place we live and work better every day. We strive to succeed in business while also being valuable and compassionate neighbors. Come find your passion with us!

Mountain West Bank. Today. Tomorrow. Together.

Looking to start a professional career, or to grow your existing skill set, while giving back to your community? Look no further! At Mountain West Bank we are more than a job, we take pride in our company and culture by celebrating our employees, offering excellent benefits and giving back to the communities we serve. We grow our people and promote from within as a standard practice.

We are currently in need of an outgoing and motivated roving Teller. This Teller will be housed in our Meridian location and will rove where, and when, needed between the Boise, Meridian and Nampa branches. The location will be determined by the Area Manager according to branch needs. Our Tellers are responsible for accurately keeping records of cash currency and negotiable instruments, handling money transactions (receiving/paying out) and meeting the varying needs of our clients & customers by providing exceptional service.

Regular and timely attendance is essential for this position.

This is a full-time position, must have availability from 8:00AM-6:00 PM Monday-Friday and from 9:00-2:00 on Saturdays for a total of 37 hours a week. Our benefits include Medical, Dental and Vision plan options, all major Holidays off (paid) in addition to a very generous paid time off (PTO) plan and excellent Retirement benefits. Minimum $18.50 + DOE. Apply now to join our team!!

• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
• Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
• Process savings withdrawals. Cash checks: verify endorsement, receive proper identification, and ensure validity.
• Identify counterfeit currency.
• Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
• Cross-sell bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Count and roll loose coins.
• Issue personal money orders and cashier's checks, accept orders and payment for U.S. Savings Bonds and sell American Express Travelers Checks (single & multiple signer).
• Accept loan payments: verify payment amount and issue receipts.
• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
• Ensure teller station is properly supplied.
• Follow procedures for removing accounts for dormancy.
• Balance drawer daily, including periodic batching of cashed checks.
• Process cash advances, redeem U.S. Savings Bonds.
• Maintain appropriate currency logs.
• Follow all bank policies and procedures.
• Perform other transactions as need in accordance with policy and procedures.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

• Customer/Client Focus
• Confidentiality
• Technical Capacity
• Stress Management/Composure
• Thoroughness
• Communication Proficiency

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent.
• 6 months of prior customer service experience.
• Excellent communication and interpersonal skills.
• Excellent technology acuity & computer systems knowledge.
• Ability to efficiently use multiple computer programs and systems simultaneously.

PREFERRED KNOWLEDGE, SKILL, ABILITY:

• Jack Henry experience
• 6 months of prior cash handling experience

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.

PHYSICAL DEMANDS
:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Must be capable of climbing / descending stairs in an…