SBHC Regional Manager

SBHC Regional Manager

Join to apply for the SBHC Regional Manager role at Moses/Weitzman Health System
. The position is located at the Community Health Center of Meriden.

The School Health Regional Manager is responsible for overall business operations in assigned region(s). The role leads and manages daily operations to achieve business goals and maximize profitability, guides management of staff, sets performance objectives, evaluates and optimizes operational performance, ensures regulatory and company standards are upheld, and prepares operation and financial reports. The Manager maximizes student enrollment through initiating and maintaining relationships with school and community personnel while promoting and educating each school community about available services.

This role facilitates community collaborative initiatives and committees that support the school‑based health services and engages community members through outreach activities and presentations.

• Responsible for the onboarding and off boarding of staff, including creating required training/shadowing schedules and introductory communications to team members welcoming new hires
• Reviews timecards and manages absence requests for assigned staff
• Evaluates staff performance and completes performance reviews and provides feedback
• Helps to resolve employee issues and disputes
• Manages operational workflows
• Collaborates with HR and Senior Leadership as needed
• Tracks and oversees Enrollment Process completion accurately and within timelines
• Ensures staff are held accountable to accurate data entry
• Ensures operational reports are accurate and disseminated to the correct staff for review and follow up
• Reconciliation report – send to Regional Directors and appropriate clinical staff
• Facilitates process improvement initiatives and trains staff on new/updated workflows
• Visits all assigned schools with Medical/Behavioral Health/Dental services to build rapport and strengthen partnerships, report data to external partners and stay current on any changes in need or demand
• Meets with internal and external partners to review business goals and revenue targets
• Acts as liaison between School‑Based staff, School Administration, and CHC Leadership
• Participates and develops School and Community Committees that provide opportunities to enhance and promote the wellness of students
• Develops and implements business, marketing, and advertising plans for program (e.g., Outreach calendar – hold Regional Outreach meetings/events)
• Tracks and oversees participation in school functions that provide enrollment opportunities or promote school based health services
• Ensures the successful and timely opening of new School‑Based locations, including coordination of facility renovations, technology set up, ordering equipment, furniture, and supplies, and communications with school administration and student population
• Participates in hiring and training of new employees, including facilitating orientation activities and introductory meetings with school staff
• Maintains Master Calendar Build/Review for Dental/Medical/telehealth support
• Completes DPH/District Quarterly Program Reports and ensures timely submission
• Conducts Annual Student/Stakeholder/Parent Surveys
• Analyzes survey data and participates in Strategic Planning to provide recommendations for improvements based on survey responses
• Participates as requested in:
  • Contract development and tracking
  • Scope development
  • Promotion of CHC's School Based Health services at a national level
  • Grant writing
• May perform other duties and responsibilities as necessary

• Associate’s Degree required, Bachelor’s Degree preferred
• Minimum of two (2) years’ experience in the healthcare services setting, including experience in program oversight and outreach
• Minimum 1 year managerial experience
• Demonstrate excellent problem‑solving and decision‑making skills
• Ability to manage multiple concurrent priorities and deadlines
• Process/procedure development, implementation and improvement skills
• Superior judgment
• Proven proficiency with MS Office suite
• Effective communication at all levels in the organization with strong oral, written and…