Studio Manager - Mercer

3 weeks ago Be among the first 25 applicants

This range is provided by Orange theory Fitness | Afterburn Coaching. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$57,200.00/yr - $67,300.00/yr

The Studio Manager is responsible for operating and overseeing all front of house fitness studio operations, as well as leading and developing their sales team. They meet and exceed key performance sales indicators, including membership sales and renewals, retail, and concession sales, while mentoring staff and regulating workout traffic to maintain premium customer service. The Manager works closely with the Regional Sales & Ops Manager to train, develop, and coach sales staff, coordinate studio events, and support all OTF business and employee policies.

They develop a high energy culture and ensure OTF branding consistency.

• Oversee the hiring, onboarding, and scheduling process of new hires.
• Work closely with the Regional Sales & Ops Manager to train, develop, and coach sales staff members.
• Manage and oversee sales staff workflow throughout the day.
• Drive in studio contests based on goals, creating incentive programs and driving results with sales staff.
• Ensure that all front desk processes are followed including member check‑in, telephone inquiries, guest registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning.
• Provide and maintain the highest level of customer service across all team members and interactions.
• Uphold and adhere to all studio cleanliness and sanitation standards, including restroom checks, equipment cleaning and sanitation, mopping floors, wipe‑downs, sanitizing surfaces, etc.
• Coordinate with Assistant Studio Manager and Regional Sales & Ops Manager on social media initiatives.
• Coordinate with Regional Sales & Ops Manager to develop initial and ongoing sales drivers (presale events, studio events, outreach).
• Develop a high energy culture through contests and incentive‑based motivation.
• Model all studio activities through self‑involvement and ensure OTF branding consistency and continuity.
• Other duties/projects as needed to support successful studio operations and goal achievement.

• High school diploma or equivalent.
• Minimum of 2 years experience in a Manager or Assistant Manager role.
• Previous sales leadership and customer service experience.
• Experience working in a quota‑bearing structure preferred.
• Proficient in Microsoft Office.
• CPR/AED certification required either upon hire or within the first 90 days; certification must be maintained throughout employment.

• Competitive pay PLUS bonus potential.
• Opportunities for advancement; we strive to develop our teams for long‑term career opportunities.
• Workout for free.
• Casual/fitness dress code.
• Flexible schedule.
• 401(k) plan.
• Dental and vision insurance.
• Supplemental insurance plans such as hospital, indemnity, and critical illness.
• Potential for PTO benefits and medical insurance after initial measurement period.

TBD after successful completion of training, depending on business needs.

Full Time

'The presence and influence of Diversity & Inclusion within Orange theory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences.

We believe that in order to affect the change that we want to see in the world, it begins with how we, Orange theory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance.

This employment opportunity is with one of the largest independently owned and operated Orange theory Fitness Franchise, Afterburn Coaching, LLC.

• Afterburn participates in the federal government's E-Verify Program
  • E-Verify Participation
  • Right to Work
• Afterburn provides equal employment opportunities to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status or any other characteristic protected by law. Discrimination of any type will not be tolerated.
  • EEO is the Law
  • EEO is the Law supplement
• Afterburn is an Employment‑at‑Will Employer

• Mid-Senior level

• Full-time

• Design, Art/Creative, and Information Technology
• Industries:
  Wellness and Fitness Services

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