Area Supervisor

Area Supervisor

Join to apply for the Area Supervisor role at Ross Stores, Inc.

Our values start with our people, join a team that values you! Bring your talents to Ross, the leading off‑price retail chain with over 2,200 stores. We focus on delivering high‑quality brands at extraordinary savings while providing a fun, treasure‑hunt shopping experience.

• Success – our winning team pursues excellence while learning and evolving.
• Career growth – we develop industry‑leading talent because Ross grows when our people grow.
• Teamwork – we work together to solve tough problems and find the best solutions.
• Diversity, Equity & Inclusion – we celebrate the backgrounds and ideas of those who work and shop with us, striving to be a positive force in our community.

The Area Supervisor is a store leadership member responsible for a specific area of the store and for the general operations and supervision when acting as Manager on Duty. Duties include opening and closing the store, supervising associates, maintaining a friendly shopping environment, ensuring proper merchandise presentation and a clean work area, and executing company operational processes.

• Safety is the number one priority; practice safe behaviors in everything you do.
• Maintain a high level of awareness on the sales floor to create a safe shopping environment.
• Report or correct unsafe conditions or practices immediately.
• Secure the building, monitor EAS devices, manage cash office security, and oversee armored carrier pick‑ups and register area.
• Keep exits clear and maintain customer safety procedures.
• Test fire alarm systems as scheduled and respond to after‑hours alarms when requested.

• Treat all customers, associates, and leaders with respect.
• Show courtesy, friendliness, and professionalism at all times.
• Recognize associates using company recognition programs.

• Represent and support the company brand.
• Maintain a professional appearance in accordance with the dress code.
• Ensure all associates adhere to the dress code.
• Keep the store clean, well‑maintained, and merchandised to standard.
• Remove daily trash.

• Ensure receiving, sizing, markdowns, and other processes meet company standards.
• Assist with receiving merchandise trucks and non‑merchandise deliveries.
• Keep stockrooms clean, organized, and proper back‑stock secured.
• Assist with floor moves, signage, and promotional setups.

• Understand and comply with the Loss Prevention Awareness Program.
• Maintain a strong floor presence and protect confidential information.
• Maintain the Public View Monitor system and conduct “Code 50” inspections.
• Execute company best practices to maximize productivity.

• Train and coach associates on cash registers, shortage control policies, and front‑end procedures.
• Manage a smooth cash line, ensuring timely scanning, security tagging, and tickets.
• Maintain equipment functionality and supplies.
• Support Pioneer “Scan and Bag” best practice.
• Ensure product salability and presentation at the front end.

• Oversee maintenance, cleanliness, and tag auditing of fitting rooms.
• Ensure all returned merchandise is ticketed, scanned, and tagged.

• Manage cash pulls, bank deposits, and front‑end controls.
• Oversee payroll administration, scheduling compliance, and reporting.
• Other duties as assigned by the store manager.

• Manage work processes, business acumen, and prioritization.
• Build and collaborate with talent; lead by example.
• Communicate effectively and ensure accountability.

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment.
• Basic mathematical skills for retail use.
• Availability to work evenings and weekends.

• Use store equipment including PDTs, registers, and PC.
• Stand, walk, and move around the store up to 100% of time.
• Regularly bend, squat, kneel, climb, and reach.
• Occasionally lift more…