Geek Squad Agent; Retail Store

Geek Squad Agent (Retail Store)

Join to apply for the Geek Squad Agent (Retail Store) role at Best Buy.

Base pay range $15.00/hr - $17.88/hr

• Provide positive, timely service to customers during the check-in and checkout process
• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
• Help customers set up new devices and provide advice on whether to repair or replace old devices
• Monitor service queues and provide accurate status updates to customers
• Maintain knowledge and skillsets through certified training courses
• Clearly communicate and partner with fellow agents

• 3 months of experience working in retail or customer service
• Ability to work a flexible schedule, including holidays, nights and weekends

• Passion for technology and desire to solve problems
• Ability to adapt and learn new skills in a fast-paced industry

• Competitive pay
• Generous employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.

We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.

Best Buy is an equal opportunity employer.

Final date to receive applications: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Not Applicable

Part-time

Sales and Business Development

Retail