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Program Leader Summer

Job in Mentor, Lake County, Ohio, 44060, USA
Listing for: Rustic Pathways
Seasonal/Temporary position
Listed on 2025-12-02
Job specializations:
  • Education / Teaching
    Bilingual
Job Description & How to Apply Below
Position: Program Leader (Spring - Summer 2026)

Overview

Join to apply for the Program Leader (Spring - Summer 2026) role at Rustic Pathways
.

Rustic Pathways is a student travel organization offering experiential education, community service, foreign language, and adventure programs. Destinations range from Fiji to Costa Rica, the Atlas Mountains, and the Great Barrier Reef. We emphasize professionalism, safety, quality, and well-being of students and staff, and empower students through responsible travel experiences to positively impact lives and communities.

The Position

As a Program Leader, you are a visitor in the country of operation. Your primary responsibility is the care and well-being of our students while they travel. You are a primary responder in all escalated situations, incidents, and emergencies. In partnership with your co-leader, you’ll collaborate to create a safe and successful program experience for all Rustic Pathways students. You’ll work directly with local leaders, community partners, activity operators, and Rustic Pathways managers.

You are a liaison between the program experience and all stakeholders, providing trip updates and managing communication with parents and the global Rustic Pathways team. Expect to spend long days in some of the most welcoming communities on the planet. Community service professionals, customer service experts, globally conscious travelers, logistics lovers, and youth development facilitators are encouraged to apply. We actively encourage those from equity-seeking groups to apply.

We believe in the value of diverse perspectives and experiences represented by our leaders.

Must be safety-oriented
, with a passion for experiential education. The position requires a lot of physical and emotional stamina. This is a seasonal position.

Responsibilities
  • Embody Rustic Pathways’ mission, vision, and values
  • Act as a role model and mentor to students
  • Protect the safety of students and children by abiding by our zero-tolerance policy for inappropriate behavior
  • Monitor and manage student well-being
  • Follow Rustic Pathways’ protocols while on the program
  • Address any student health issues and communicate action plans with parents
  • Communicate daily updates and photos to our team to share with parents, and provide real-time info regarding student health and behavioral issues
  • Respond calmly to issues as they arise with a focus on customer service and safety
  • Demonstrate responsible leadership and judgment, including cultural sensitivity
  • Create positive and inclusive group dynamics
  • Partner with local Program Leaders to ensure students understand the history, culture, and context of the places visited
  • Model responsible travel by adhering to Rustic Pathways' sustainability protocols
  • Facilitate discussions drawing from your own personal experience and Rustic Pathways' discussion guides
Job Qualifications
  • Experience:

    at least 2 years in service-learning, tourism, outdoor leadership, youth mentorship, customer service, or experiential education
  • At least 2 years of experience working with young adults and/or adolescents
  • At least 6 months of experience living and/or working in an international, multicultural, or cross-cultural environment
  • Education:

    Bachelor’s degree or equivalent work experience
  • Requirements:
    Must be 22 years or older before start date; demonstrated maturity and leadership skills; professional working proficiency in English
  • Basic CPR and First Aid certification from a licensed provider (certifications must be classroom or blended online + classroom; online-only certifications are not acceptable; certificates must be submitted at least three weeks prior to start of Program Leader training)
  • Fluency in Spanish is required for Costa Rica, Dominican Republic, and Peru; proficiency in other languages is a plus
  • Valid driver’s license and clean driving record required for programs in the United States, Australia, and New Zealand
  • Working knowledge in areas such as adventure guiding, outdoor education, teaching in multicultural environments, leadership instruction, customer service, and related fields
  • Preferred certifications:
    Wilderness First Responder, Wilderness EMT, Ocean Lifeguard, Teaching Certifications (e.g., TEFL/TESL)
  • Knowledge…
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