WIC Administrative Specialist - Part Time

Overview

Dunn County Public Health is seeking a Part-Time Administrative Specialist to support our WIC Division
. The WIC (Women, Infants, and Children) Program provides healthy foods, nutrition and breastfeeding education, and community referrals to income-eligible families. This position provides administrative and clerical support to the WIC program.

• Maintaining and updating client records and program databases
• Scheduling appointments and coordinating client visits
• Answering phones and providing program information to participants
• Providing front desk support and greeting families during visits
• Preparing documents and assisting with general program administration
• Operates the departmental computer database to maintain records of all Public Health activities; updates the database as needed to maintain current information; performs information query as needed; retrieves data to prepare, generate and submit charts and reports.
• Performs routine and non-routine clerical duties in support of the daily operations of the department; provides front desk coverage; creates and types a variety of documents, replies, file materials, payment requests, and license documents; creates, organizes and maintains patient files; maintains and organizes resource files; maintains department supplies and places orders as needed; processes mail.
• Receives incoming calls to the department; forwards calls to appropriate area or destination; takes messages as needed; provides technical information and assistance to customers; provides program information; schedules appointments for departmental staff.
• Assists in the development and creation of departmental program materials; edits news releases with County information and submits for review; prepares Public Health program materials for such topics as available services and interoffice communication; prepares educational displays and materials; participates in educational presentations.
• Coordinates daily work activities; organizes and prioritizes work; monitors status of work in progress and inspects completed work; confers with staff, assists with problem situations, and provides technical support.
• Prepares or completes various forms, reports, correspondence, grant reports, invoices, newspaper copy, patient records, Public Health records, and other documents.
• Receives various forms, reports, correspondence, payments, patient records, and other documentation; reviews, completes, processes, forwards, or retains as appropriate.
• Communicates with supervisor, co-workers, other departments, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
• Operates office equipment including a copy machine, adding machine, calculator, typewriter, fax machine and related equipment; utilizes a computer and various programs to perform word processing, desktop publishing, and database management.
• Perform other related duties as requested.

• Associate’s Degree in Executive Assistant, Business Administration, or other related field.
• Requires a minimum of six (6) months previous secretarial experience.

• Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

In order to perform the duties of the Administrative Specialist position (listed above) the following knowledge, skills, and abilities are essential for Administrative Specialist to possess.

• Knowledge of general office procedures and practices
• Knowledge of governmental procedures and operations
• Knowledge of customer/client service etiquette
• Knowledge of computer operation and use including accounting software, business productivity software and specialized accounting software/applications utilized by the department
• Skill in coordinating, leading, and training staff in assigned responsibilities and duties
• Skill in…