Engagement Center Triage Rn, Fcp - Patient Engagement Center

ENGAGEMENT CENTER TRIAGE RN, FCP - PATIENT ENGAGEMENT CENTER

Join to apply for the ENGAGEMENT CENTER TRIAGE RN, FCP - PATIENT ENGAGEMENT CENTER role at Froedtert Health
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Location: US:

WI:

MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

Job Type: Remote.

FTE: 0.900000

Standard

Hours:

36.00

Shift: Shift 1

The Nurse Triage Registered Nurse is a practitioner who is responsible for assessing, planning, implementing, and evaluating care for an identified group of patients within the Froedtert and MCW Patient Engagement Center. Responsibilities may include triage (telephone based), providing patient and family education, managing test results, coordinating patient care needs, medication refills and other tasks as assigned from a clinical capacity.

Customer-focused and friendly communication skills will provide an exceptional experience and set the stage for patient preference and loyalty to Froedtert & The Medical College of Wisconsin. Competencies may include Nurse triage training, other duties as assigned.

Two years of clinical experience is required. One year of RN experience or nursing student clinical rotation experience may be considered. Three to five years of clinical nursing experience in an applicable specialty, preferred.

Professional knowledge of nursing theory and practice at a level normally acquired through completion of education at an accredited School of Nursing in order to be eligible for licensure as a Registered Nurse is required. Bachelor's Degree in Nursing is preferred.

Preferred proficiency with Epic Nurse Triage Software and call center technology.

• Expert communication skills, oral and written required.
• Proven ability to multi-task.
• Proven ability to mentor other co-workers on job tasks and workflows.
• Strong proactive organizational skills.
• Excellent customer service skills.
• Proficient in Microsoft Outlook, Word and Excel.
• Knowledge of medical terminology and Epic.

Requires current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact). American Heart Association (AHA) Basic Life Support for the Healthcare Provider (BLS) or an AHA approved equivalent is required within 90 days of hire.

Pay is expected to be between: (expressed as hourly) $29.70 - $46.04. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.

• Paid time off
• Growth opportunity – Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan – 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at . We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at .

We will attempt to fulfill all reasonable accommodation requests.

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care

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