IT Business Relationship Manager - Supply Chain

Position Overview

The IT Business Relationship Manager (BRM) serves as a strategic liaison between Navico Group’s Supply Chain Operations and the IT organization, ensuring technology initiatives are aligned with business goals and deliver measurable value. This role requires deep understanding of supply planning systems and the ability to drive cross‑functional collaboration to deliver impactful technology solutions, combining business acumen with technical insight to identify opportunities for transformation, drive innovation, and support the realization of strategic outcomes.

• Serve as the primary bridge between Navico Group’s Supply Chain leadership, IT, and support organizations—managing day‑to‑day escalations, advising leaders on innovation opportunities, and ensuring alignment with target architecture and platforms.
• Collaborate with stakeholders to develop IT proposals and business cases, defining scope, ROI, risks, mitigations, resource needs, and financial requirements in partnership with portfolio management and IT teams.
• Represent the voice of the business within IT by articulating functional and non‑functional requirements, validating solution alignment with business goals and technology roadmaps.
• Partner with Supply Chain leadership to develop and execute IT roadmaps that support business objectives.
• Offer insights into industry trends, functional best practices, and innovation opportunities to guide business and technology decisions.
• Analyze and validate information to ensure it meets both business and IT objectives, challenge assumptions, and identify optimal solutions.
• Leverage relationships to maintain a forward‑looking view of capability development across people, processes, and technology.
• Lead and make decisions effectively in environments of uncertainty, ensuring progress and clarity in complex situations.

• Bachelor’s degree in business, Information Systems, Computer Science, Supply Chain Management, or a related field.
• 7+ years of experience leading business initiatives and IT projects, including designing and delivering technology solutions across global or multi‑division environments.
• 5+ years of hands‑on experience with supply planning systems in manufacturing environments.
• Deep expertise with supply planning systems and strong understanding of ERP systems.
• Comprehensive understanding of end‑to‑end supply chain processes including demand planning, supply planning, procurement, manufacturing, and distribution.
• Knowledge of inventory optimization, production scheduling, and capacity planning.
• Strong collaboration and relationship‑building skills across multiple levels and functions, with the ability to influence in a matrixed organization.
• Excellent communication skills—able to translate complex or technical concepts into clear, actionable insights for diverse audiences.
• Strategic thinker with strong business and technology acumen, focused on delivering measurable value.
• Self‑motivated and resilient, with the ability to work independently and lead through ambiguity and change.
• Proven ability to manage multiple priorities in a fast‑paced environment while maintaining a customer‑centric mindset.

• Experience with platforms such as Service Now, ERPs (Oracle, Syteline, Dynamics), Planning applications (O9/Oracle Demand Management), Smartsheet, and/or Dev Ops.
• Background working with Supply Chain Team—particularly in collaboration with receiving, inventory management, distribution functions and systems.
• Strong understanding of the Supply Chain including demand planning, inventory management, distribution and logistics landscape, including emerging technologies, industry standards, solution architectures, and vendor ecosystems.
• Knowledge of emerging technologies such as AI/ML and IoT in supply chain applications.
• Previous experience in a manufacturing company with complex, multi‑site operations.
• Ability to communicate business needs and technical concepts clearly and succinctly, using language that resonates with non‑technical stakeholders.

• This is a hybrid role with a 3‑day a week onsite requirement.
• Travel required…