Access Program Manager, Fch - Access Transformation

Overview

Location:

US:

WI:

MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

This job is HYBRID.

FTE: 1.000000

Standard

Hours:

40.00

Shift: Shift 1

Shift Details:
This is a professional role, with most scheduled activities occurring between 8a and 5p. There will occasionally be key activities outside this schedule as stakeholder schedules require.

The Access Program Manager has responsibility for the successful oversight and execution of a portfolio of strategic projects within the Access program and the Enterprise Patient Engagement Center. Plans, organizes, monitors and oversees multiple projects to meet defined requirements or business specifications. Defines, plans, tracks and manages critical inputs and provides the direction required to meet program objectives. Using generally accepted project and change management practices and methodologies, develops and ensures adoption of key enterprise programs.

Incorporates strategic planning and performance measurement capabilities, stakeholder involvement and change management protocols throughout program and project life cycle.

A minimum of 5 years of relevant experience managing programs or key processes related to Access, healthcare transformation, or healthcare technology implementation required. Experience in customer-facing role (internal or external) is required. Experience in developing functional specifications is also required. A minimum of 7 years of direct experience in project or program management (or related responsibilities) within the health care field is highly preferred.

Experience with organizational change is highly preferred. Previous experience with larger scale enterprise-wide strategic initiatives. Experience with Microsoft Project, Microsoft Visio preferred. Experience with transformation related to Epic or other healthcare software preferred.

Bachelor s Degree Required. Master s Degree Preferred.

Epic Cadence.

Demonstrated proficiency with tools such as Microsoft Office (Word, Excel, PowerPoint, and Access) or related software packages to analyze data and report on/present conclusions while maximizing the benefits of technology to complete the job. Writing, analytical and leadership skills, as well as ability to present detailed information in large group and executive level settings. Excellent time management and organizational skills. Ability to work with leaders at all levels of the organization, including senior leadership.

Very strong in majority if not all of these categories:

• Critical thinking/problem-solving skills: capable of leading broad set of executives through a complex problem-solving process;
• Analytical skills: needs to be able to structure and guide complex analytics using scheduling, financial, patient experience, and call center data to support project needs;
• Presentation skills: capable of developing and writing complex presentations for any audience using multiple formats;
• Client relationship skills: able to build peer-like relationships with senior executives and provide critical thought partnership on intellectual/organizational/political questions;
• Project management skills: capable of leading large enterprise teams of senior stakeholders efficiently through process to manage relationship work or complete projects;
• Team/office leadership: capable of inspiring teams of people to achieve results; accountability for Office culture. Ability to lead strategic projects, including design, analysis of data and presentation to senior leadership is preferred.

• Paid time off
• Growth opportunity
  - Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College…