Senior Collector

Join the Alto-Shaam Team

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Whether you're just beginning your career or have years of assembly experience—you've come to the right place. Working at Alto-Shaam means you’re part of a passionate team of people all working together towards one common goal. We want you on our team, because you believe in getting better every day. That kind of continuous improvement is what leads to promotions, pay raises, and company-wide innovation.

Since 1955, Alto-Shaam has pioneered industry-leading food service equipment that anticipates and responds to industry needs. Our solutions have helped generations of food service professionals enhance their menus while providing a greater return on their investment.

The Senior Collector is responsible for managing and optimizing the company’s accounts receivable portfolio. This role ensures timely collection of outstanding invoices, minimizes credit risk, and supports cash flow objectives. The Senior Collector will work closely with internal teams and external customers to resolve payment issues and maintain strong relationships.

The ideal candidate for an Senior Collector would be able to do the following:

• Collections Management:
  • Proactively manage the entire portfolio of customer accounts to ensure timely payment.
  • Monitor aging reports and prioritize collection efforts to meet DSO (Days Sales Outstanding) targets.
• Process Improvement:
  • Identify and implement best practices to streamline collection processes.
  • Assist in developing policies and procedures for credit and collections.
• Customer Communication:
  • Contact customers via phone, email, and written correspondence regarding overdue invoices.
  • Negotiate payment arrangements and resolve disputes professionally.
• Credit Risk Assessment:
  • Review and analyze customer creditworthiness; recommend credit limits and terms.
  • Collaborate with finance and sales teams to mitigate risk on new and existing accounts.

For a candidate to be successful as a Senior Collector they must have:

• Education:
  • Associates Business Degree or higher
• Experience:
  • Minimum 5 years of experience in credit and collections, preferably in manufacturing or distribution.
  • Strong comfort with Microsoft Office Suite (Outlook & Excel) and strong knowledge of ERP systems (Oracle experience is a plus).
• Skills:
  • Excellent negotiation and communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and manage multiple priorities.
  • Experience handling large, complex accounts.
  • High attention to detail and commitment to accuracy.

For more information about our benefits, job duties, and company values, go to