Senior Business Account Executive, SMB Direct Sales; Outside Sales

Senior Business Account Executive, SMB Direct Sales (Outside Sales)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative businesses and create career opportunities across a wide range of locations and disciplines.

Sell Comcast Internet, Data, Video and Voice services to small and mid‑size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX, and multi‑location opportunities. Create and deliver face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote bundled products to ensure the optimal solution for the customer. Sell with a goal of exceeding departmental financial and unit targets.

Stay abreast of the competitive landscape and emerging technologies to position Comcast Business Services effectively.

• Territory development, including local business partnerships, organizational affiliations, and enhancement of Comcast positioning and brand.
• Maintaining quality sales records and preparing sales and activity reports as required.
• Responsible for customer satisfaction and supporting a positive impression of the Comcast experience.
• New acquisition sales of Comcast Commercial Internet, Video, and Voice services to small and mid‑size businesses.
• Generation of new leads with targeted businesses through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
• Focus on advanced communications solutions including PRI, Hosted PBX, and multi‑location opportunities.
• Identify improvement areas through a consultative process that enhances prospects’ ability to communicate more effectively.
• Effectively manage a territory with high activity and a comprehensive business plan.
• Team with technical, customer service, and related support staff to ensure end‑to‑end customer sales and satisfaction, thereby driving new revenue growth.
• Consistently maintain a pipeline of qualified prospects to achieve or exceed monthly quota performance.
• Remain knowledgeable of Comcast products and services to facilitate sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Adhere to all company standards and maintain business professionalism.
• Maintain punctual, regular, and consistent attendance.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles and use them as guidelines.
• Own the customer experience—think and act to put customers first and promote our products and services.
• Know your stuff—be enthusiastic learners and advocates of our technology, products, and digital tools.
• Win as a team—work together and embrace new ideas.
• Participate in the Net Promoter System—collaborate, provide feedback, and elevate customer experience.
• Drive results and growth.
• Support a culture of inclusion in your work and leadership.
• Do what’s right for each other, customers, investors, and our communities.

• This information is designed to indicate the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities, or qualifications.

Customer‑Focused, Workplace Organization, Persuasion, Technical Knowledge, Adaptability, Resilience, Critical Thinking, Problem Solving, Communication, Professional Integrity

Base Pay: $75,000.00

Total Target Compensation (Base Pay plus Targeted Commission): $

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for commission under the terms of an applicable plan, while most non‑sales positions are eligible for a bonus. Additionally, Comcast offers best‑in‑class benefits to eligible employees. Please visit the compensation and benefits summary on our careers site for more details.

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