Senior Property Manager

Property Locations

This position entails the direct responsibility of the physical operations and property management support for the team responsible for Menlo Corporate Center in Menlo Park, Terra Bella, Middlefield and Page Mill / Porter in the Silicon Valley. This position has three direct reports, one Property Manager, one Assistant Property Manager and one Property Coordinator. Reports to the Asset Manager.

Middlefield: 680 & 690 E Middlefield, Mountain View, CA

Page Mill / Porter: 3150 Porter Drive and 1701 Page Mill Road, Palo Alto, CA

• Well organized with attention to detail; follow through with assignments; must possess good verbal and written skills and be able to communicate effectively with employees, tenants, vendors, contractors, etc.
• Must be highly skilled in Commercial Real Estate financial concepts and applications.
• Must be self-directed, motivated, and logical in problem solving.
• Achieved or be in the process of certification as a Certified Property Manager (CPM) or Real Property Administrator (RPA). A college degree is highly preferred.
• Must have extensive experience in preparing financial reports, monthly variance reports, operating budgets, forecasting, CAM reconciliations, and be computer literate.
• Must be willing to travel to properties and property offices based on need.
• Minimum of 15+ years in management of office or industrial commercial real estate required with a background covering Class ‘A’ office property operations, with at least 3-5 years in senior management position.
• Experience in managerial oversight and mentoring of individual direct reports and overall team management, including cross training.

An essential function of this position is regular and predictable attendance. The core responsibilities of this position include, but are not limited to the following:

• Act as point person with Lease Administration, Revenue Accounting, Operations Accounting and Finance on all lease abstracts, rent and operating expense commencement, estimates and reconciliation.
• Perform lease administration including adjustments to rent, billing and credit requests, operating expense reconciliations, and other necessary functions related to lease compliance.
• Monitor accounts receivable closely to ensure timely payment of all monies due and input comments in accounts receivable action log.
• Follow corporate inspection schedule for exterior and interior building common areas to ensure that the buildings' cleanliness is up to standards, and grounds are maintained in a first-class marketable condition. Consult with outside vendors regarding their expected performance and monitor vendor contracts for compliance.
• Oversee and supervise on-site Kilroy Realty and 3rd party staff for the project.
• Host regular staff and budget meetings with property and engineering team. Attend other Asset Management Team meetings as scheduled.
• Participate in new, lease renewal and expansion process as well as vacant space marketing programs, including tour accompaniment and participation in leasing calls as needed. Maintain familiarity with VTS and be prepared to assist Leasing team on all leasing initiatives.
• Participate in tenant and building improvements, represent asset management and ensure that Tenant(s) and the KRC construction team understand the work letter fully. Push completion dates for timely occupancy, lease commencement and revenue recognition.
• Administer and bid service contracts, manage, and oversee vendor performance to ensure compliance and high-quality service.
• Engineering, Janitorial, Security, Landscaping, Window Washing, Curtain Wall, Metal Maintenance, Parking Structure Management, Sweeping, Pressure Washing, Pest Control, Elevators, HVAC Repair / Maintenance, Metal Maintenance, Wood Maintenance
• Maximize parking garage revenue where applicable through rate monitoring and monthly coordination meetings with garage operator. Actively manage parking operations. Seek ways to improve parking revenue.
• Coordinate tenant moves and sub-tenant moves, collaborate with Lease Administration and Revenue Accounting on lease abstracts, rent and operating expense…