Senior Manager of Outreach and Student Recruitment

Senior Manager of Outreach and Student Recruitment

Workforce development has never been more crucial to the vitality of the Bay Area economy than it is right now. As we seek to revive from the impacts of COVID, low- and middle-income workers -- and those with barriers to employment -- need immediate and impactful assistance to stave off the hazards of homelessness, poverty and desperation. Job Train is the anti-poverty workforce development organization behind this important work.

Job Train is an organization on the move. We are delivering best in class outcomes, increasing our reach by expanding regionally, and we have committed to an ambitious new expanded mission to help our community to advance beyond the initial job placement, providing career advancement programming to help them achieve “full economic mobility.” Born out of the civil rights movement in 1965, we’ve been servicing literally anyone and everyone who journeys through our doors at one of our (now) six Bay Area career or training centers.

We create an environment and workspace where our staff reflects the diversity of the communities we serve, fostering a safe and welcoming place for our clients. We deliver on some of the best outcomes in the workforce development field, with a vision to provide our clients with the long-term support they need to achieve full economic mobility. We are growing, and we need your help!

The Senior Manager of Outreach and Recruitment is responsible for our organization’s community outreach and student recruitment strategy for programs and services. This position supervises a growing team of professionals who ensure that individuals are referred to and enrolled in appropriate Career Training Programs and/or Career Center Services provided by Job Train. We are seeking a highly collaborative individual with management/supervisory experience;

bonus points for past workforce development experience.

Learn more about Job Train, here: https://(Use the "Apply for this Job" box below)./

• Program Management:
  Oversee the Outreach and Recruitment team’s targeted enrollment metrics for the Career Education Training Program cohorts. Track as required using Salesforce and other systems for consistent reporting and evaluation.
• Plan, design, implement, and lead outreach efforts across the organization and represent Job Train in a variety of community settings, including meetings, outreach events, and functions across the Tri-County Area (San Mateo, Santa Clara, and Alameda).
• Build a consistent candidate pipeline for all programs offered. Develop targeted strategies for adapting outreach needs and implement processes, tools, and systems to track outreach, referrals, and registration efficiently and effectively.
• Develop, evaluate and improve processes, tools and systems to enhance speed, quality, efficiency, and outcomes related to outreach, referrals, and registrations.
• Maintain data and prepare reports related to outreach, referrals and registration including tracking overall outreach efforts and monthly progress toward the strategic plan outcomes.
• Build and maintain relationships with collaborative partners, groups, and organizations.
• Communicate regularly with peers, management, and administrative functions as needed.

• Manages employees on the Outreach and Recruitment team to provide the overall direction, coordination, and evaluation of performance, including monthly outreach and recruitment goals and targets.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing feedback; acknowledging and course-correcting employees; addressing complaints and resolving problems.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

We strive to find candidates who have the qualifications for the role, but who are also aligned with our values of teamwork, community and leadership and have a commitment to advancing diversity, equity and inclusion. The specific qualifications for this role are listed below.

• 2+ years'…