Senior Technical Support Engineer
Job in
Menlo Park, San Mateo County, California, 94029, USA
Listed on 2026-03-12
Listing for:
Addison Group
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Job Title: Sr. Technical Support Engineer
Compensation: 85k-130k
Benefits: This position is eligible for full Medical, Dental, Vision, and 401k
You will establish and run internal helpdesk operations, providing high-touch, white-glove IT support while maintaining office standards. They will lay the groundwork for hiring additional helpdesk staff to support global offices.
Required Tech/Experience:
- Ability to triage and prioritize support request
- Proven experience as Sr. Helpdesk Tech or Lead/Manager from a corporate environment (no mom & pops shops)
- CompTIA trio of certifications
- Prior experience building out/helping transition IT operations in-house from MSP
Position Requirements
10+ Years
work experience
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