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Senior IT Services Specialist: VIP & AI-Driven
Job in
Menlo Park, San Mateo County, California, 94029, USA
Listed on 2026-01-18
Listing for:
Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-01-18
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A leading IT services firm in Menlo Park is seeking an IT Services Senior Specialist to manage complex incident resolutions and provide high-quality technical support. The ideal candidate will have extensive troubleshooting experience, strong customer service skills, and the ability to adapt to modern IT tools. This position involves overseeing device lifecycle, training junior staff, and ensuring compliance with regional standards.
Join a collaborative environment where you can make a significant impact on IT services and employee experiences.
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Position Requirements
10+ Years
work experience
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