Incident Response, Program Manager

Incident Response, Program Manager

Meta builds technologies that help people connect and grow businesses. Meta is proud to be an Equal Employment Opportunity and affirming Action employer.

$/yr – $/yr

• Plan and drive cross‑functional incident management projects with Legal, Policy, Communications, Product, and Engineering for complex risk incidents across all risk pillars (privacy, security, integrity, AI).
• Implement and execute ongoing management of compliance operations for incident management across privacy and other risk pillars, ensuring processes and controls meet regulatory obligations and internal standards.
• Build and maintain relationships with stakeholders across Legal, Product, and Engineering to drive alignment and prioritization of incident management and compliance activities for assigned cases.
• Translate technical and compliance details into clear, actionable communications for wide‑ranging audiences from executives to engineers, delivering concise updates and recommendations on incident status, compliance posture, and impact to stakeholders and Risk Organization leadership.
• Perform retrospectives to understand the root cause of incidents and support feedback loops to reduce future incidents and improve incident management processes.
• Advise on industry standards related to incident response and risk oversight practices.
• Identify, champion, and implement process improvements to increase the efficiency and effectiveness of incident management and compliance operations.
• Project manage and prioritize work based on urgency and complexity while building operational cadences across technical and operational teams to coordinate work.

• 5+ years of experience in program management, consulting, business operations, technical program management, incident management, risk management, compliance management, or other GRC operational discipline.
• 3+ years of experience leading large, technical, cross‑functional projects and/or programs.
• 3+ years of direct experience working in corporate privacy incident response or security/privacy compliance functions (e.g., GDPR, CCPA, SOC2).
• 1+ years experience collaborating directly with technology product management and engineering teams.
• Set priorities, multi‑task and work with autonomy in a rapidly changing workplace environment.
• Bachelor’s degree or higher.

• 6+ years of work experience in risk and compliance, legal, consulting, business operations or other operational disciplines.
• 4+ years of work experience in technical program and/or project management in collaboration with product management and engineering teams.
• 3+ years of experience working in GRC, regulatory domains like privacy, integrity or security.
• 3+ years of experience working in a role associated with data protection, regulatory response, audit and implementation of control frameworks.
• 1+ years experience using Artificial Intelligence (AI) tools to deliver incident response, GRC or regulatory oriented processes.
• Bachelor’s Degree in a related field or equivalent experience.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and Whats App further empowered billions around the world. Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.

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Meta is proud to be an Equal Employment Opportunity and Allegiant Action employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, veteran status, disability status, or any other legally protected characteristic. Meta participates in the E‑Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.