Conference Services Manager

Overview

Opportunity:
Conference Services Manager
Manage operation of the Conference Services Department overseeing coordination of conference and meeting groups in accordance with established guest service and sustainability standards.

This is an overtime-eligible management position with a base hourly rate ranging from $30.64 to $33.60 per hour. Based on a scheduled 45-hour workweek, which includes 5 hours of overtime, the estimated annualized compensation ranges from $75,000 to $85,000. Any hours worked beyond the applicable overtime thresholds are compensated in accordance with wage and hour requirements.

Your Growth Path

Sales Manager – Director of Catering Sales – Director of Sales

• Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Plan and conduct pre and post-convention meetings with clients and respective departments.
• Establish rapport with and entertain meeting planners while promoting hotel facilities and services.
• Conduct walking site inspections throughout property.
• Monitor in-house group activity, providing assistance as needed.
• Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
• Assign banquet/meeting rooms set up based on needs of clients.
• Review banquet associates’ work to ensure accuracy.
• Assist sales staff in promoting hotel, developing leads, and securing re-bookings.
• Coordinate activities of various departments to service accounts.
• Document tracking of group activity. Access and input data into a computer system to generate account history reports.
• Follow sustainability guidelines and practices related to HHM’s Earth View program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

• Associate or Bachelor’s degree preferred.
• 1 to 3 years' of related experience.

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

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