Facilities Specialist - Operations Controls

Overview

SLAC’s Facilities and Operations Division manages one of the world’s premier science facilities on a 400+ acre Stanford site with 150+ structures for the Department of Energy.

The Facilities Operations & Control (FOC) Specialist serves as the frontline operational position within the Facilities Operations Center. This role is responsible for monitoring site-wide systems, coordinating communications, processing service requests, and ensuring accurate documentation of all operational events. The FOC Specialist supports day-to-day facility operations by maintaining situational awareness of building systems, utilities, and infrastructure while responding to routine and emergency conditions.

This position requires strong multitasking skills, attention to detail, and the ability to remain composed during high-volume or high-pressure events. The FOC Specialist reports directly to the Facilities Operations and Controls Manager and supports the Facilities Operations and Controls Coordinator with overall operational continuity across Facilities & Operations (F&O). This position reports directly to the Senior FOC Operations Manager, and in the absence of that role, temporarily reports to the Operations Director.

The position does not have authority to modify systems, procedures, or operational programs and must escalate abnormal conditions or decisions outside standard procedures to supervisory staff.

SLAC is a U.S. Department of Energy (DOE) laboratory operated by Stanford University and based in Menlo Park, CA.

• Monitor site-wide systems including building management, utilities, and lighting systems; maintain situational awareness and respond to alarms, events, and abnormal conditions.
• Coordinate communications by answering phones, radios, and electronic messages; provide timely responses to internal customers and field personnel.
• Process service requests and generate work orders; provide administrative and service desk support including data entry and documentation.
• Document all operational events accurately; assist with data trending, analysis, and continuous improvement activities.

• High school diploma or GED equivalent required
• Administrative, operations, or customer service experience preferred
• Strong multitasking, time management, and organizational skills
• Ability to remain focused and professional during emergency or high-pressure events
• Proficiency with computer applications and maintenance management systems
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy in documentation
• Willingness to learn and develop technical understanding of facility systems

• Must possess and maintain a valid California non-commercial Class C Driver's License, if applicable.

• Effective Decisions:
  Uses job knowledge and solid judgment to make quality decisions in a timely manner.
• Self-Development:
  Pursues a variety of venues and opportunities to continue learning and developing.
• Dependability:
  Can be counted on to deliver results with a sense of personal responsibility for expected outcomes.
• Initiative:
  Pursues work and interactions proactively with optimism, positive energy, and motivation to move things forward.
• Adaptability:
  Flexes as needed when change occurs, maintains an open outlook while adjusting and accommodating changes.
• Communication:
  Ensures effective information flow to various audiences and creates and delivers clear, appropriate written, spoken, presented messages.
• Relationships:
  Builds relationships to foster trust, collaboration, and a positive climate to achieve common goals.

• Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. May work extended hours during peak business cycles.

• Interpersonal
  
  Skills:
  
  Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety:
  Demonstrate…