Operations Analyst - Direct to Consumer & Marketplace

We’re looking for an experienced Direct-to-Consumer (DTC) & Marketplace Operations Analyst to join the team! This role plays a critical role in optimizing and overseeing the daily operations of our direct-to-consumer websites and marketplace platforms. It involves managing the implementation of new websites and feature launches, managing complex cross-functional projects, and ensuring the achievement of strategic objectives. The Analyst will work with the operations team, driving advanced sales, inventory, and promotional analytics, while maintaining a collaborative relationship with the sales team and other key stakeholders.

Who we are:

At Powerplay, we don’t just keep up with change—we run straight ’re a team of retail and e-commerce experts that blend deep retail know-how with startup-level energy. We bring fresh ideas, sharp execution, and serious results to brands ready to scale. From strategy to shelf (and screen), we fast-track timelines, open new channels, and fuel brand growth like it’s our job—because it is.

We work with big-name brands you know, love, and probably have in your cart right now. From beauty to tech, toys to lifestyle, we partner with household names and niche brands alike, helping them scale with the biggest players in retail. We’re talking Amazon, Tik Tok Shop, Walmart, Target, Best Buy, and more—every major platform, every key retailer, both online and in-store.

We’re proud to be a top Amazon reseller with no plans on slowing down.

Our crew? A tight-knit team with 250+ years of combined experience and a shared obsession with what’s next. We work smart, move fast, and actually like each other. Titles take a backseat to action. We believe great ideas come from everywhere, and our culture reflects that—collaborative, creative, and a little bit scrappy in the best way.

We’re privately held and deeply rooted in doing great work with great people. We enjoy our weekly happy hours, the occasional potluck, and genuinely care about giving back—volunteering and supporting causes that matter to our team and community.

Everyone’s voice matters, ideas fly fast, and no one’s afraid to roll up their sleeves. We take pride in what we do, who we do it for, and the way we do it. The future of retail? We’re already on it.

Powerful solutions. Real results. Every brand. Every channel. Since 2007.

Who you are:

You’re known as an analytical mastermind who can juggle shifting priorities while driving complex e‑commerce projects from kickoff to completion. You take full ownership of your work and know your way around consumer websites and marketplace platforms like they’re your personal playground. You move fast, think strategically, and love diving into data to uncover smarter, sharper ways of operating. Most importantly, you thrive in a high‑energy environment where you partner with other rockstars, solve problems collaboratively, and get.

stuff. done.

Responsibilities include:

• 3+ years of experience in retail or ecommerce operations, including project management and advanced analytics
• Lead e‑commerce marketplace project execution by planning, executing and optimizing eComm operations projects, ensuring timely delivery of milestone to ensure website and feature enhancements are successful.
• Drive cross‑functional alignment with operations, account management, marketing, IT, distribution, and external partners to support ongoing e‑commerce development and daily operations.
• Own stakeholder issue resolution across order management, payments, inventory forecasting, and replenishment, ensuring efficient communication with suppliers and internal teams.
• Optimize inventory and replenishment workflows to improve product availability, streamline capital spend, and support healthier cash flow.
• Deliver actionable analytics on sales, promotions, and inventory performance to guide strategic decisions across the sales organization and other key partners.
• Manage vendor and retailer relationships including onboarding, program agreements, setups, and business issue resolution, while supporting special projects and additional tasks as needed.
• Other duties as assigned

Qualifications:

• Proven efficiency in managing…