Digital Workplace Supervisor

TEKsystems is seeking an experienced Digital Workplace Supervisor to lead the technology strategy, operations, and employee experience initiatives across a modern enterprise environment. This leader will own the digital workplace technology roadmap, ensuring seamless operations across the company's hardware, collaboration, and enduser experience ecosystem.

This role combines team leadership, strategic innovation, and handson operational oversight to reduce digital friction, improve service delivery, and evolve the organization's digital workplace capabilities.

• Lead, coach, and develop a team of Digital Workplace Engineers, Desktop Engineers, and IT Hardware Specialists
  .
• Own and advance the Digital Workplace technology roadmap
  , ensuring alignment with organizational goals.
• Champion continuous improvement and innovation across digital workplace services and processes.
• Ensure alignment with ITIL v4
  , service desk best practices, and enterprise architecture frameworks.

• Manage hardware lifecycle operations, including asset planning, deployment, and refresh cycles.
• Oversee collaboration tools and drive organization wide adoption to enhance employee communication and productivity.
• Partner closely with IT Security, Compliance, Architecture, and vendor partners to ensure secure and scalable solutions.

• Leverage DEX (Digital Employee Experience) platforms
  , monitoring tools, and analytics to reduce digital friction and enhance user sentiment.
• Integrate automation, self‑healing, and proactive monitoring capabilities to reduce incidents and improve stability.
• Support Service Now/ITSM integration efforts to modernize operations and evolve toward proactive, AI‑driven service delivery.

• Customer‑Centric Mindset with a focus on delivering a seamless, positive digital employee experience.
• Strong understanding of emerging workplace technologies
  , collaboration platforms, and endpoint management trends.
• Demonstrated experience leading enterprise IT deployment projects
  , roadmap planning, and continuous improvement initiatives.
• Experience integrating or supporting DEX platforms with Service Now/ITSM workflows
  .
• Ability to work outside standard business hours as needed;
  up to 15% travel
  .
• Excellent communication, cross‑team collaboration, and vendor management skills.

• Experience with automation and scripting tools in a digital workplace ecosystem.
• Familiarity with modern endpoint management platforms (e.g., Intune, SCCM, Workspace ONE, JAMF).
• Background in enterprise collaboration suites (Microsoft 365, Teams, SharePoint, Zoom, etc.).

This is a Contract to Hire position based out of Menasha, WI.

The pay range for this position is $15.00 - $45.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Menasha, WI.

This position is anticipated to close on Mar 9, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.