Customs Trade Coordinator

Job Responsibilities

• Coordinate the documentation required by US Customs and government agencies for the entry of goods into the U.S. on behalf of importers.
• Provide impeccable customer service to internal and external stakeholders.
• Obtain correct classification of goods for customs release using databases, SOPs, tariff books, the internet, or customs officials.
• Enter and process various import‑related documentation for submission to U.S. Customs, and handle all PGA (participating government agency) requirements.
• Maintain and keep current all shipment documentation in compliance with record‑keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with internal staff, departments, other Fed Ex operations, and customers to deliver a high level of service.
• Process agency brokerage shipments and, as needed, handle remote filings.
• Ensure all government and organizational policies are followed.
• Perform other duties as assigned. Paid training provided.

• High school diploma or GED required.
• No industry experience required; a minimum of 6 months of general work experience preferred.
• Data entry and keyboard experience required. Working knowledge of MS Office and Outlook using multiple screens and windows.
• Excellent verbal and written communication, organizational, interpersonal, and problem‑solving skills.
• Ability to handle high volume, time‑sensitive work and work independently with minimum supervision.
• Ability to use multiple systems and reference materials.
• Proficiency in interacting with customers, carriers, brokers, government agencies, internal staff, management at all levels, and internal departments.
• Preferred:
  Shift time Tuesday – Saturday 7:00 AM – 3:30 PM CST (on‑site).
  
  Location:
  
  3885 Airways Blvd. Module J, Memphis, TN 38116.

Fed Ex Logistics is an Equal Opportunity Employer including Veterans and Persons with Disabilities. Fed Ex Logistics will consider qualified applicants with criminal histories in a manner consistent with the Fair Chance Initiative for Hiring Ordinance for the City of Los Angeles and will not rely on wage history in any stage of the employment process in accordance with applicable ordinances.

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• Pay Transparency

Fed Ex Logistics provides freight forwarding, import and export services, and comprehensive international logistics solutions. We look forward to hearing from you!