Customs Trade Coordinator

Responsibilities

• Coordinate documentation required by US Customs and Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from databases, SOPs, tariff books, internet, or customs.
• Enter and process various import‑related documentation for submission to US Customs and handle all participating Government Agencies (PGAs).
• Maintain and keep current all shipment documentation in compliance with record‑keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with internal staff, departments, Fed Ex operations, and customers to deliver a high level of service.
• Process agency brokerage shipments and may handle remote filings.
• Ensure all government and organizational policies are followed.
• Perform other duties as assigned. Paid training provided.
• Handle a high volume of time‑sensitive work independently with minimal supervision.

• HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
• Excellent verbal and written communication skills.
• Strong organizational, interpersonal, and problem‑solving skills.
• Ability to work with high volume, time‑sensitive work, and independently with minimal supervision.
• Ability to use multiple systems and reference materials.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments.

• Computer and ten‑key skills.
• Attention to detail.
• Good communication skills.
• Time management.

Pay Transparency:
This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. Actual starting pay will be determined by experience relative to the job, market level, pay at the location for this job and other job‑related factors permitted by law. Employees may be eligible for additional pay, premiums, or bonus potential.

The company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: 12.71 - 20.11 USD hourly

Fed Ex Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e‑commerce and trade facilitation solutions.

Fed Ex Logistics is an Equal Opportunity Employer including, Vets/Disability.

Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.