International Services Agent

POSITION OVERVIEW

Ensure the efficient movement and clearance of Import/Export freight in compliance with established regulations and procedures for international freight. Provide training and technical expertise to International Reps. Updates operating procedures and takes proactive measures to reduce potential liability. Work with custom brokers as the “carrier” expert in international transportation.

Disclaimer:
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

• High School Diploma or General Education Diploma (GED)
• Two (2) years’ experience in international transportation, freight forwarding or customs clearance
• Thorough knowledge of international operations, Fed Ex International operations preferred
• Excellent verbal and written communication skills
• Bilingual (English-French) preferred
• Strong skills using Outlook or another email program
• Strong Excel skills including (creating spreadsheets, manipulating data by sorting, filtering, using formulas and pivot tables)
• Typing/data entry skills
• Excellent research, problem solving and negotiating skills
• Must be well organized and able to handle multiple tasks in a fast paced team environment
• Must be self-motivated with a high level of initiative and able to make independent decisions
• Complete required training and assist others in completing training
• Able to work independently and as a team member

• Shifts may vary based on operational need

Starting Rate of Pay: $22.67 / hour. This position will be domiciled at a Fed Ex Freight location in Memphis TN. You will be required to work at a Fed Ex Freight location several times per week.

Fed Ex Freight is an Equal Opportunity Employer, including disabled and veterans.

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Fed Ex Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.