Customs Trade Specialist

Overview

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated damages through classification and the applications of proper duty preference. Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).

Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other Fed Ex opcos, customers and government agencies to deliver a high level of service to customers. Process agency brokerage shipments. May handle remote filings. Performs entry reconciliations as needed. Ensure all government and organizational policies are followed.

Follow up on Customs matters and resolve problems. Performs entry reviews as needed. Performs other duties as assigned. Paid training provided.

HS Diploma or GED required. Minimum of 12 months of industry experience preferred. Minimum of 6 months work experience required. Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows. Excellent communication skills, verbal and written. Organizational skills. Inter-personal skills. Problem solving skills. Handle high volume of work. Handle time sensitive work.

Ability to work independently with minimum supervision. Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments. Knowledge of customs regs, harmonized tariff schedules preferred.

• HS Diploma or GED; minimum 6 months of related work experience required; 12 months preferred.
• Data entry/keyboard experience; working knowledge of MS Office and Outlook.
• Excellent verbal and written communication; strong organizational and interpersonal skills; problem solving ability.
• Ability to handle high volume and time-sensitive work; able to work independently with minimal supervision.
• Knowledge of customs regulations and Harmonized Tariff Schedule preferred.

Location:

This is a Hybrid role located in Memphis, TN. Must meet the requirements listed in the job description. Shift Information:
Monday to Friday 8:00am - 4:30pm.

Pay:
Total Base Pay Range 13.60 - 21.57 USD Hourly.

Fed Ex Logistics provides freight forwarding, import and export services that allow companies to reach markets worldwide. We offer international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. Fed Ex Logistics is an equal opportunity employer including veterans and people with disabilities.

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Pay Transparency

Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). Fed Ex Logistics will not rely on wage history when determining wages in accordance with Philadelphia Ordinance No. 160840.